Business Systems Manager

JR United Kingdom; Winchester; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Business Systems Manager to revolutionize technology use within a local charity organization. This role offers the chance to lead the optimization of EPOS and CRM systems, driving digital innovation while enhancing user experience. You will collaborate closely with teams, identify automation opportunities, and leverage data for informed business decisions. Join a team that values creativity and community, committed to equity and sustainability, and play a pivotal role in shaping the future of charitable operations through smart systems and digital thinking.

Qualifications

• Experience in implementing and maintaining EPOS/CRM systems.
• Strong project and stakeholder management skills.

Responsibilities

• Lead and optimize EPOS and CRM systems for efficiency.
• Deliver training and support for staff on system usage.

Skills

EPOS system management

CRM system management

Project management

Stakeholder management

Data analysis

Vendor relationship management

Tools

Spektrix

Artifax

Lightspeed

Job description

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We’re on the lookout for a Business Systems Manager to lead the way in transforming how technology is used at a local trust. This is a brilliant opportunity to take ownership of their EPOS and CRM systems, drive digital innovation, and make a real impact at a local Charity organisation in Hampshire.

You’ll be the go-to person for all things systems—streamlining processes, enhancing user experience, and collaborating closely with teams to ensure their technology supports everything they do.

What you'll do:

• Lead and optimise our EPOS and CRM systems
• Identify opportunities for automation and efficiency
• Work with internal teams and external providers
• Deliver training and support for staff
• Use data to drive smart business decisions

What you'll bring:

• Proven experience in implementation, configuration and maintenance of EPOS/CRM systems (ideally in retail or customer-facing environments)
• Experience in managing vendor relationships
• Great project and stakeholder management skills
• A proactive, solution-focused mindset
• Full driving licence and access to a car

Bonus if you have:

• Experience with Spektrix, Artifax, or Lightspeed

Looking to join a team that values creativity, collaboration, and community. They committed to equity, inclusion, and sustainability—with a shared goal of reaching net zero by 2030.

Apply now and shape the future of a local charity organisation through smart systems and digital thinking.