Business Systems Manager

Austin Fraser; Winchester; On-site; GBP 45,000 - 50,000; Full time

Job summary

An established industry player is seeking a Business Systems Manager to revolutionize technology use at a local charity in Hampshire. This role offers the chance to lead the management of EPOS and CRM systems, driving digital innovation and enhancing user experience. You'll collaborate closely with teams, streamline processes, and use data to inform smart business decisions. Join a team that values creativity and community, and contribute to their commitment to sustainability and equity as they aim for net zero by 2030. This is a unique opportunity to make a meaningful impact while working in a supportive environment.

Qualifications

• Experience in implementation and maintenance of EPOS/CRM systems.
• Strong project and stakeholder management skills.

Responsibilities

• Lead and optimise EPOS and CRM systems for improved efficiency.
• Deliver training and support for staff on system usage.

Skills

EPOS Systems Management

CRM Systems Management

Project Management

Stakeholder Management

Automation and Efficiency Improvement

Data-Driven Decision Making

Education

Project Management Qualifications (e.g., PMP)

Tools

Spektrix

Artifax

Lightspeed

Job description

Business Systems Manager
Winchester | Full-time, Permanent
Salary: £45,000 - £50,000
Hybrid: 2 days a week in the office

We're on the lookout for a Business Systems Manager to lead the way in transforming how technology is used at a local trust. This is a brilliant opportunity to take ownership of their EPOS and CRM systems, drive digital innovation, and make a real impact at a local charity organisation in Hampshire.

You'll be the go-to person for all things systems - streamlining processes, enhancing user experience, and collaborating closely with teams to ensure their technology supports everything they do.

What you'll do:

1. Lead and optimise our EPOS and CRM systems
2. Identify opportunities for automation and efficiency
3. Work with internal teams and external providers
4. Deliver training and support for staff
5. Use data to drive smart business decisions

What you'll bring:

1. Proven experience in implementation, configuration and maintenance of EPOS/CRM systems (ideally in retail or customer-facing environments)
2. Experience in managing vendor relationships
3. Great project and stakeholder management skills
4. A proactive, solution-focused mindset
5. Full driving licence and access to a car

Bonus if you have:

1. Experience with Spektrix, Artifax, or Lightspeed
2. Project management qualifications (e.g., PMP)

Looking to join a team that values creativity, collaboration, and community? They are committed to equity, inclusion, and sustainability - with a shared goal of reaching net zero by 2030.

Apply now and shape the future of a local charity organisation through smart systems and digital thinking.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.