Business Systems Manager

Spectrum IT Recruitment; Winchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Business Systems Manager to innovate technology use within a local charity organization. This role offers a unique opportunity to lead the enhancement of EPOS and CRM systems, driving digital transformation and improving user experiences. You will collaborate with various teams, streamline processes, and utilize data to inform strategic decisions. If you are passionate about technology and making a positive impact in the community, this position is perfect for you. Join a team committed to creativity, collaboration, and sustainability, aiming for net zero by 2030.

Qualifications

• Proven experience in implementing and maintaining EPOS/CRM systems.
• Strong project and stakeholder management skills.

Responsibilities

• Lead and optimize EPOS and CRM systems for better efficiency.
• Deliver training and support for staff on system usage.

Skills

EPOS systems

CRM systems

Project management

Stakeholder management

Automation

Problem-solving

Tools

Spektrix

Artifax

Lightspeed

Job description

Business Systems Manager

Winchester | Full-time, Permanent

Hybrid: 2 days a week in the office

We’re on the lookout for a Business Systems Manager to lead the way in transforming how technology is used at a local trust. This is a brilliant opportunity to take ownership of their EPOS and CRM systems, drive digital innovation, and make a real impact at a local Charity organisation in Hampshire.

You’ll be the go-to person for all things systems—streamlining processes, enhancing user experience, and collaborating closely with teams to ensure their technology supports everything they do.

What you'll do:

• Lead and optimise our EPOS and CRM systems
• Identify opportunities for automation and efficiency
• Work with internal teams and external providers
• Deliver training and support for staff
• Use data to drive smart business decisions

What you'll bring:

• Proven experience in implementation, configuration and maintenance of EPOS/CRM systems (ideally in retail or customer-facing environments)
• Experience in managing vendor relationships
• Great project and stakeholder management skills
• A proactive, solution-focused mindset
• Full driving licence and access to a car

Bonus if you have:

• Experience with Spektrix, Artifax, or Lightspeed

Looking to join a team that values creativity, collaboration, and community. They are committed to equity, inclusion, and sustainability—with a shared goal of reaching net zero by 2030.

Apply now and shape the future of a local charity organisation through smart systems and digital thinking.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Staffing and Recruiting