Business Systems Manager

Independence Matters; Horsham St. Faith; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

An established industry player is seeking a Business Systems Manager to lead their Digital team. This pivotal role involves managing the operational delivery of IT and digital services, ensuring continuous improvement, and overseeing the transformation of the digital roadmap. The ideal candidate will possess strong knowledge in Active Directory, Azure, and Microsoft 365, along with excellent communication skills. This position offers a hybrid working model, competitive salary, and a variety of benefits, including generous leave and ongoing professional development. If you are passionate about enhancing operational efficiency and user experience, this opportunity is perfect for you.

Benefits

Competitive pay & great rewards

Generous leave

Training & development

24/7 counselling services

Health & wellbeing benefits

Blue Light Card discounts

Occupational sick pay

Free parking

Discounted travel

Qualifications

• Good working knowledge of AD, Azure, and 365 tool sets.
• ITIL v3 or v4 Practitioner certification preferred.

Responsibilities

• Lead the Digital team to ensure effective operational delivery of IT services.
• Collaborate with stakeholders to implement innovative digital solutions.

Skills

Active Directory

Azure

Microsoft 365

Network Fundamentals

ITIL v3 or v4

Communication Skills

Low Code Platforms

Job description

Business Systems Manager

Are you looking to lead a team to strive and deliver Independence Matters Digital Roadmap?

Salary:£40,000 - £45,000 per annum depending on experience

Contract: Fixed Term 2 year Contract, Full-Time, 37 Hours per week

Location:Hybrid working (Office base Horsham St Faith, minimum two days a week)

We are looking for a dedicated and experienced Business Systems Manager to join our Digital team working across Norfolk. Your role will involve direct line management of the Digital team and be responsible for their effective and professional transformation and delivery of IM’s digital roadmap.

As a Business Systems Manager you will be responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Independence Matters. The role is responsible for the management of the Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Digital Director, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience.

To apply for this exciting opportunity you will need the following:

• Good working knowledge or qualifications in AD, Azure, and 365 tool sets are preferable.
• Good understanding or qualification in network fundamentals.
• ITIL v3 or v4 Practitioner.
• An adaptable, creative and resilient approach with a positive attitude.
• You’ll be a great communicator, keeping us proactively informed about changes that are being made.
• You’ll be able to make and maintain excellent relationships.
• Be able to work as part of a team.
• Experience is utilising low code platforms and services
• An adaptable, creative and resilient approach with a positive attitude.
• Excellent oral and written communication skills.
• Full driving licence (the role requires travel across the county of Norfolk so access to a car is essential)

For a list of Key Responsibilities of the role please refer to the Job Description.

Benefits and Recognition

In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues:

• Competitive pay & great rewards
• Generous leave: 20 days rising to 25 (pro rata for part-time)
• Training & developmentwith recognized qualifications
• Ongoing support: 24/7 counselling services, health & wellbeing benefits
• Exclusive perks: Blue Light Card, discounts, and more
• Occupational sick payfrom day one
• Free parking & discounted travel

We are proud of our commitment to our Disability Confident Award.

If you have a disability or any specific requirements that may require reasonable adjustments for you to attend an interview, we would be happy to accommodate!

This role is subject to an appropriate level DBS and recruitment compliance checks.It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work.

Independence Matters does not hold a sponsorship licence.

Closing Date:Monday19 May 2025