Business Systems Manager

XIST4 IT Recruitment Ltd; Rowberrow; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

XIST4 IT Recruitment Ltd is assisting a Bristol‑based international engineering business. The Business Systems Manager will oversee Crest, a bespoke Dynamics 365 platform used across the company to manage technical, customer and commercial information.

You will work with Microsoft Dynamics 365 and Microsoft 365, including user management, permissions, and reporting. The role is hybrid, typically one day a week in Bristol, with two interviews as the selection process.

Qualifications

• Experience administering or supporting Microsoft Dynamics 365.
• Hands-on Microsoft 365 and Teams administration.
• Manage users, permissions, security roles, access, configuration.
• Experience building or maintaining reports from business systems.
• Good data understanding and Excel proficiency.
• Excellent written and spoken English.
• Right to work in the UK without sponsorship.

Responsibilities

• Support and administer Crest, a Microsoft Dynamics 365‑based platform.
• Manage users, permissions and configuration; troubleshoot issues.
• Build or maintain reports; understand data flows in the system.
• Collaborate with IT and business teams across the company.

Skills

Microsoft Dynamics 365

Microsoft 365

Teams administration

Report building

User management

Troubleshooting

Data analysis

Excel

Tools

Dynamics 365

Microsoft 365

Teams

Job description

Position: Business Systems Manager

Business Systems Manager | Dynamics, Microsoft 365, Hybrid Bristol

£50,000 to £55,000

12-month fixed-term contract

Hybrid, typically one day a week in Bristol once established

Our client is an international engineering business whose technology helps manufacturers reduce energy use, operating costs and carbon emissions.

Your main responsibility will be managing and supporting Crest, a bespoke, business‑critical platform used across the company to manage technical, customer and commercial information.

Crest is built on a Microsoft Dynamics Back End, with a custom tablet application used by engineers working on customer sites worldwide. It holds technical site data, product and pricing information, payback calculations, and feeds into important business outputs.

You likely won't know Crest already, and nobody expects you to.

What matters is that you have hands‑on experience supporting or administering Microsoft Dynamics 365, alongside practical Microsoft 365 experience. You should be comfortable managing users, permissions, and configuration; building or maintaining reports; troubleshooting issues; and understanding how data is structured and how it moves through a business system.

Could This Be You?

You may currently be a Business Systems Manager, Systems Manager, Systems Administrator, Business Applications Manager, Dynamics Administrator, CRM Systems Manager, or Application Support Manager.

The title matters less than the work you have done.

You will be used to administering business‑critical systems, supporting colleagues, managing users and permissions, building reports, troubleshooting issues, and understanding how system changes can affect wider processes, data, and outputs.

You should also be comfortable with the broader IT environment, including Microsoft 365, Teams, user setup, access, permissions and day‑to‑day systems support.

What You’ll Bring

Essential:

• Experience administering or supporting Microsoft Dynamics or a comparable enterprise business application.
• Hands‑on Microsoft 365 and Teams administration.
• Confidence with users, permissions, security roles, access, configuration, and troubleshooting.
• Experience with general IT systems administration and user support.
• Experience building or maintaining reports from business systems.
• A good understanding of data structures, relationships and how information flows through systems.
• Strong Excel and business data skills.
• Confidence supporting users and knowing when to involve specialist suppliers.
• Excellent written and spoken English.
• Full right to work in the UK without sponsorship.

Why You’ll Enjoy It Here

You will get real ownership, broad exposure across the business and the freedom to improve how systems are used.

There will be more office time early on so you can learn Crest, meet the team and make the most of any available handover. Once established, the Business Systems Manager role is typically based in the Bristol office about one day a week.

The process is two interviews, then a decision.

We welcome applications from people with different backgrounds and career paths who can bring the skills needed for the role.