Business Support Specialist - Fixed Term Contract

Willis Towers Watson; Reigate; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive Personal Assistant to support senior leadership and manage daily operations. This dynamic role combines administrative expertise, project coordination, and operational management, ensuring smooth workflows and effective communication. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organisational skills and proficiency in Microsoft Office Suite. With a commitment to inclusivity and flexibility, this role offers a fixed-term contract with opportunities for growth and extension, making it an exciting opportunity for those looking to make a significant impact in a collaborative team setting.

Qualifications

• Exceptional organisational skills to manage multiple tasks in a fast-paced environment.
• Proficient in Microsoft Office Suite and adaptable to new software systems.
• Strong administrative expertise with a detail-oriented approach.

Responsibilities

• Manage calendars, schedule meetings, and handle communications.
• Oversee office workflows and ensure adherence to company policies.
• Support various ad-hoc projects, including research and document preparation.

Skills

Organisational Skills

Microsoft Office Suite

Administrative Expertise

Workflow Management

Attention to Detail

Communication Skills

Team Collaboration

Systems Navigation

Numerical Data Handling

Tools

Oracle

Ariba

Book a Room

Job description

Description

Summary:

This dynamic role is a blend of proactive Personal Assistant (PA) support, operational management, and project coordination, ensuring smooth daily business operations. The ideal candidate will be organised, adaptable, and skilled at managing multiple tasks and priorities in a fast-paced environment.

The Role:

PA Support:

• Manage calendars, schedule meetings, and handle communications.
• Arrange both domestic and international travel, ensuring seamless logistics.
• Provide comprehensive administrative support to senior leadership.

Operations:

• Oversee office workflows and ensure adherence to company policies.
• Manage resources effectively and contribute to continuous process improvements.

Project Assistance:

• Support various ad-hoc projects, including research, document preparation, stakeholder coordination, and execution.

Additional Duties:

• Maintain and ensure compliance with corporate records management and filing standards.
• Prepare and distribute documents across MS Office platforms (Word, Excel, PowerPoint, etc.).
• Provide support and coverage in the absence of team members when required.

Qualifications

The Requirements:

• Exceptional Organisational Skills: Capable of managing multiple tasks and stakeholders in a fast-paced, deadline-driven environment.
• Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and able to quickly adapt to new software systems (e.g., Oracle, Ariba, Book a Room).
• Strong Administrative Expertise: Excellent in organising, prioritising, and meeting deadlines.
• Workflow Management: Methodical in managing processes for efficiency and accuracy.
• Detail-Oriented: High attention to detail, particularly in data entry, documentation, and communication, with strong typing, grammar, and spelling.
• Excellent Communication Skills: Confident communicator, both written and verbal, with a proactive approach.
• Adaptable Team Player: Collaborative and flexible, with excellent interpersonal skills, and the ability to work effectively with clients and colleagues at all levels.
• Systems Navigation: Familiarity with navigating company systems and processes, ensuring smooth operational integration.
• Comfortable with Numbers: Capable of handling spreadsheets and numerical data accurately.

Note:

This role is offered on a fixed-term contract for a minimum duration of 06 months, with the possibility of extension based on business needs.

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

(ICT_TECH CB_2025_03)