Recruitment Support Advisor

TN United Kingdom; Chelmsford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established player in local governance is seeking a Recruitment Support Adviser to enhance their recruitment processes. This role involves providing exceptional support to hiring managers and candidates, ensuring a seamless recruitment experience. You will manage a high volume of interviews, guide on recruitment legislation, and ensure compliance with best practices. This dynamic position offers a blend of office presence and remote working, allowing for flexibility while contributing to a vital public service. Join a forward-thinking organization committed to innovation and community impact, where your expertise will help shape the future of recruitment in the public sector.

Qualifications

• Solid understanding of recruitment legislation and processes.
• Experience in handling queries and providing technical guidance.

Responsibilities

• Support hiring managers throughout the recruitment cycle.
• Arrange interviews and manage logistics for high volume of candidates.
• Conduct IR35 checks and manage payroll for temporary hires.

Skills

Recruitment Processes

Customer Service

Communication Skills

IT Proficiency (MS Word, Excel, PowerPoint)

Time Management

Education

RQF Level 3 or Equivalent

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Social network you want to login/join with:

Please note this vacancy is available as a Fixed Term Contract or Secondment opportunity for up to 1 year.

Interviews will be held in person at County Hall, Chelmsford.

This position has been classed as an anywhere worker role but requires the successful candidate to attend the office in Chelmsford 2 days per week, with the remaining time allowing for remote working, in line with the organisation’s needs.

The Opportunity

Essex Shared Services is part of the People, Organisation and Development function at Essex County Council (ECC).

We have built long-term partnerships by providing tailored solutions and delivering outstanding customer service to public sector organisations. Our expertise, skills, and knowledge have resulted in cost savings while maintaining high quality and service standards.

The Recruitment Support Adviser (RSA) will support Essex Shared Services, hiring managers, and candidates. You will provide customer-focused and professional support, including arranging interviews, processing new temporary hires, and assisting temporary workers on site. A solid understanding of recruitment processes, legislation, and policies is essential, along with confidence in providing technical guidance to hiring managers.

Accountabilities

• Develop a comprehensive understanding of the end-to-end recruitment service for both temporary and permanent roles. Advise and guide hiring managers and candidates throughout the recruitment cycle, including employment law, policies, and legislation.
• Ensure adherence to ECC policies and promote inclusion, fair recruitment practices, equality, and transparency by guiding hiring managers in best practices.
• Arrange a high volume of interviews daily, ensuring candidates receive detailed confirmations and managing interview logistics, including skills assessments, testing, presentations, and vide interviews.
• Collaborate with recruitment teams to provide administrative and project support, including delivering special projects as required.
• Manage the full recruitment process for named temporary hires, ensuring a positive onboarding experience and timely start dates.
• Conduct IR35 checks for temporary hires, advising managers on legislation, HMRC requirements, and policy compliance.
• Oversee weekly temporary payroll, handling payment queries, invoicing, deductions, and providing guidance to temporary workers.
• Manage ECC’s recruitment agency supply chain, including contractual compliance and performance monitoring.
• Handle shared inbox queries promptly, ensuring effective communication.
• Support temporary workers on site, managing extensions and documentation updates.
• Meet individual and shared targets set within the performance management framework.

The Experience You Will Bring

• Educated to RQF Level 3 or equivalent through experience.
• Thorough knowledge of recruitment legislation, including Agency Worker Regulations, Equalities Act, and IR35.
• Understanding of diversity, inclusion, and reasonable adjustments legislation.
• Proficient in IT, including MS Word, Excel, and PowerPoint.
• Passion for HR and resourcing best practices, with a focus on service excellence and complex query resolution.
• Ability to quickly develop expertise in temporary worker legislation and ECC policies, providing technical guidance.
• Highly motivated, detail-oriented, results-driven, with excellent prioritization skills to meet deadlines.
• Strong communication skills, with experience in customer service and query resolution.
• Proven ability to build effective working relationships with colleagues and clients.

Why Essex?

As one of the UK’s largest and most dynamic local authorities, Essex offers a stimulating environment. Covering over 1,420 square miles and serving 1.8 million residents, we are committed to transformational change and delivering value. Recognised for productivity, we focus on innovation, flexible working, and community contribution.

In February 2025, Greater Essex was accepted onto the Government’s devolution programme, working towards establishing a Mayoral Combined County Authority by May 2026. Further details can be found on our website.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. All employees and volunteers are expected to share this commitment.

If you wish to stay informed about other opportunities, blogs, news, and events at Essex County Council, please join our mailing list.