Business Support Officer | Inclusion Business Support Team

Lancashire County Council; Lancashire; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Great holiday entitlement (26 days +BH

Flexible working opportunities

Health and wellbeing

Job summary

Lancashire County Council is seeking a dedicated Business Support Officer to join the Inclusion Business Support Team in Lancaster. The role supports operational staff and managers with administration tasks, using MS Office and databases, and involves regular liaison with managers and families.

A hybrid home/office working pattern is available, with office days Tue/Thu and a home-working setup expected. Successful applicants will bring prior administration experience, excellent communication

Qualifications

• Experience in an administration setting.
• Experience with Microsoft packages and databases.
• Ability to communicate clearly with managers, social workers, families and the public.

Skills

Administration experience

Microsoft Office

Database knowledge

Clear communication

Tools

Databases

Job description

Job Description

| Salary £26,016-£26,847 Per annum | Permanent, Full Time, 37 hours per week |

Job Description

| Salary £26,016-£26,847 Per annum | Permanent, Full Time, 37 hours per week |

Job Title: Business Support Officer Grade 4

Monday to Friday

We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our established team who will contribute to the key work of the Education and Children's Directorate. You will be based in the Inclusion Business Support Team based at Mill 14, Lancaster LA1 3SE providing outstanding support to operational staff and managers with all administration tasks in relation to Inclusion Service. We are currently working a combination of home and office working, therefore, you will be required to have a suitable working space within your home and broadband connection. If you are unable to provide a suitable homeworking environment, you will be required to work from your office base or nearest suitable office location for your non-office working hours. The working in the office days for this Team are Tuesday and Thursday. You could be really experienced in administration or looking to build on your previous experience and there's no better place to do this than with us.

What we are looking for

• You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere.
• You will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.
• You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.

Why join us

You'll get support along your journey both from your line manager and the rest of the team – we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.

Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.

Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

Interviews will be held week of w/c 23 November 2026, please note it will not be possible to rearrange an interview date or time.

For further information about the role please contact:

Angela Tuffy, Business Support Team Leader

Email: [e-mail]

Tel: [phone]

Lancashire County Council offers

• Competitive salary
• Great holiday entitlement starting at 26 days per annum plus bank holidays – pro rata for part time staff
• Opportunities for flexible working
• Health and wellbeing
• Family friendly employer
• Financial and travel benefits
• Access to training and development

For further details please follow the link: Staff benefits - Lancashire County Council

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.