Business Support Administrator

Staffordshire County Council; Stafford; Presencial; GBP 21.000 - 26.000; Jornada completa

Descripción de la vacante

Staffordshire County Council is seeking a full-time administrator to support the Specialist Teaching Support Service Team, which includes the Deaf/Hearing Inclusion, Vision Inclusion and Autism Inclusion teams. The post supports children and young people up to age 25 with sensory disabilities and may involve home or school-based work through the ASSIST Team.

This 37-hour-per-week role is on a temporary contract until 31 December 2027.

Formación

• Experience of working in an office environment.
• Good communication skills to engage customers and administration teams.
• Ability to work in a fast-paced environment and adapt to changes at short notice.
• Strong IT skills with knowledge of SCC systems or similar packages for data management.
• Commitment to excellent customer service and high-quality services.
• Good administrative organisational skills.

Responsabilidades

• Maintain records and process applications within regulatory timescales; provide frontline service for queries.
• Provide broad administrative support including filing, photocopying, postal duties, telephone enquiries, word processing, and distributing paperwork; liaise with customers, contractors and partners.

Conocimientos

Office experience

Communication skills

IT skills

Data management

Customer service

Herramientas

SCC systems

Descripción del empleo

The following content displays a map of the jobs location - Staffordshire Place 1

The Business and Executive Support team are looking for an experienced full time administrator to provide support within their Specialist Teaching Support Service Team

The team comprises of the Deaf/Hearing Inclusion Team, Vision Inclusion Team and the Autism Inclusion Team. The Service supports children and young people aged 0-25 with a diagnosed hearing impairment or vision impairment; or a working diagnosis of autism.

Support can be given at home, in early years settings, mainstream and special schools. This support can continue into Further Education through our ASSIST Team (Post-16 sensory support in Staffordshire).

Main Responsibilities

You will:

• provide support by maintaining records, processing applications within regulatory timescales and providing a frontline service for all queries for the service area.
• provide a wide range of administrative support including filing, photocopying and postal duties, telephone enquiries, word processing, preparing and distributing paperwork in addition to liaising with customers, contractors and partners.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Experience of working in an office environment
• Good communication skills to engage our customers and Administration teams to share best practise using digital solutions where appropriate to improve processes.
• An ability to work in a fast-paced, busy environment and to manage changes at short notice, with a flexible approach.
• Strong IT skills with a knowledge of SCC systems or similar packages for data management.
• Commitment to excellent customer service and the achievement of high-quality services.
• Good administrative organisational skills

This post is 37 hours per week, Monday to Friday on a temporary contract until the 31st December 2027.

Interviews will take place on the 19th November 2026 at Staffordshire Place 1.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.