Business Support Officer – Education & Skills

Telford & Wrekin Council; Shrewsbury; Hybrid; GBP 24,000 - 28,000; Part time

Benefits offered by this job

Hybrid working model

Flexible working

Local Government Pension Scheme

Staff discounts & salary sacrifice

Free parking

Confidential wellbeing support

Job summary

Telford & Wrekin Council is offering a part-time Business Support Officer role in Education & Skills. The post is 21 hours per week, term time only plus two weeks, with hybrid working combining home and office-based duties.

You will provide high quality administrative support, organise meetings, prepare documentation, and take accurate minutes while working with multidisciplinary teams under tight deadlines. A comprehensive induction and training will be provided.

Qualifications

• Good ICT skills (Microsoft applications, databases) and ability to liaise with multi-disciplinary professionals.
• Organised, adaptable, and able to respond to changing service demands.
• Willingness to undertake induction and training.

Responsibilities

• Organising meetings and preparing documentation.
• Producing accurate minutes.
• Supporting frontline teams with administrative tasks.
• Working to tight deadlines in a fast-paced environment.

Job description

An exciting opportunity has arisen to join our team of Business Support Officers within Education & Skills. We are looking for a motivated and flexible individual to provide high quality administrative support across our services. If you would like to contribute to improving outcomes for children, young people and families in Telford & Wrekin, then this could be the position for you.

Business Support Officers play a vital role in supporting frontline teams and practitioners by providing professional administrative support across a range of services within Education & Skills. A key part of the role will involve organising meetings, preparing documentation, and producing accurate minutes, often working to tight deadlines and changing priorities. We aim to:

• Deliver an integrated and highly effective business support service.
• Work together, share knowledge and support each other.
• Innovate and improve.
• Promote continuous personal and professional development.
• Ensure children, young people and families are at the heart of everything we do.

You will have good proficiency in the use of ICT systems (Microsoft applications, databases, etc.) and be confident dealing with a variety of multi-disciplinary professionals whilst working to deadlines in a fast paced environment. You will be organised, adaptable and able to respond positively to changing service demands. A full list of responsibilities is outlined within the job description; however, we are equally interested in your drive, potential and aptitude for learning. A comprehensive induction and training programme will be provided for the right candidate.

This post is 21 hours per week, Term Time Only plus 2 weeks. The role currently involves hybrid working, with a combination of home and office based working, as required by the needs of the service.

We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas

Candidates who have previously applied for this vacancy need not reapply.

Attached documents

Business Support Officer JD.pdf