Business Support Officer

Bath and North East Somerset Council; Bath; On-site; GBP 17,000 - 19,000; Part time

Job summary

Bath and North East Somerset Council is hiring an experienced Business Support Officer to join the Children’s Safeguarding and Quality Assurance Service. The role is part-time (30 hours), four days a week, Monday to Thursday, to ensure continuous service cover.

You will support safeguarding work for children at risk, take accurate minutes, manage confidential information, and work with a multidisciplinary team including leaders, officers, and admin staff. An DBS check is required.

Qualifications

• Excellent communication and interpersonal skills.
• Strong IT skills with the ability to learn new software quickly.
• Accurate minute taking and transcription when needed.
• Well organised and flexible in a busy team environment.

Responsibilities

• Provide support to safeguarding and quality assurance for children at risk.
• Take accurate minutes at meetings and assist with transcription.
• Handle confidential information in line with guidelines and procedures.
• Collaborate with a multidisciplinary team to ensure service coverage.

Skills

Communication

IT skills

Minute taking

Organisation

Job description

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

About the Team

We have an exciting opportunity for an experienced Business Support Officer to join our Children’s Safeguarding and Quality Assurance Service. We are looking for people who thrive in a busy working environment to support children, young people and families in the area.

About the Role

This is a part-time role (30 hours), four days a week and the successful candidate would be required to work Monday to Thursday to ensure that there is sufficient service cover throughout the week.

The role involves providing support to a service which is responsible for safeguarding issues in relation to children, including the oversight and review of children who are deemed to be at risk and subject to a child protection plan and children placed in the care of the Local Authority. You will work in partnership with an enthusiastic team consisting of a Head of Service, Lead Child Protection Practitioners, Independent Reviewing Officers, the Local Authority Designated Officer and Administrative staff.

About You

We seek applicants with exceptional communication and interpersonal skills, who have a friendly, patient and confident approach with colleagues, other professionals and members of the public, to join our supportive and professional team.

You will be able to evidence that you have excellent IT skills and have the ability to quickly learn new software and systems. We are looking for an excellent typist who can take accurate minutes at complex meetings and complete transcriptions if needed.

In addition to all these competencies, it is essential for you to be organised and flexible in your approach to meet the requirements of a busy team. You will have an informed and professional manner when dealing with other professionals and young people, and process confidential and sensitive information in line with corporate and national guidelines.

Interview date: TBC

Please note: that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible.

*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Basic DBS Check.

Safeguarding Statement

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.