Business Support Officer (Building Control) (Part Time

STROUD DISTRICT COUNCIL; Rodborough; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

STROUD DISTRICT COUNCIL is recruiting for a Building Control Administration role with hybrid working after training, to support the delivery of the Building Control service and ensure prompt, professional customer contact.

You will handle building control case creation, data entry, booking site inspections, records maintenance and contribute to service reporting, while maintaining strong communication with residents by phone and email.

Qualifications

• Strong focus on customer interaction and professional communication.
• Experience with administrative support and data entry workflows.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Create building control cases and perform data entry.
• Book site inspections and maintain records.
• Provide general business support including records maintenance and service reporting.
• Respond promptly to enquiries by phone and email.
• Support financial management tasks and monitor deadlines.

Skills

Customer service

Data entry

Job description

Hybrid working after successfully completing training

Looking to start or develop your career in building control administration? Join our team in this key role and make a real impact.

In this varied and engaging position, you will provide essential administrative and business process support to ensure the smooth delivery of the Building Control service. A key part of the role involves maintaining a strong focus on customer interaction, responding promptly and professionally to enquiries by phone and email.

About the role

The building control service is a shared service providing building control services to residents of Gloucester City and Stroud District.

You will provide administrative support with a strong customer focus including the creation of building control cases, data entry and booking site inspections. The role also includes providing general business support including maintenance of records, providing financial management and service reporting., A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you'll be part of shaping an exciting new chapter for local government.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.

We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring.

We recognise the wide range of cognitive strengths that contribute to delivering high-quality services.

We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all.

Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children.

Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website

The postholder will be highly motivated and committed to support the delivery of the service by accurately recording data using multiple systems. Along with excellent communication and organisational skills.

The ability to demonstrate a professional and courteous manner with colleagues and customers and to effectively manage your own time and workloads within deadlines is important.