Business Support Officer

Essential Employment; Stroud; On-site; GBP 24,000 - 26,000; Full time

Job summary

Essential Employment is seeking a Business Support Officer in Stroud to provide comprehensive support to the Building Control service. The role involves fee reconciliation, PO/invoice processing, and preparing service reports.

You will register and process applications, handle inquiries across multiple channels, and maintain electronic records with accuracy. The successful candidate will bring strong communication skills, excellent IT capability, and a proactive, flexible approach to ensure

Qualifications

• Strong communication skills essential.
• Excellent IT capability with standard office software.
• Proactive and flexible, with good judgement.

Responsibilities

• Provide comprehensive business support to the Building Control service and deputise for the Team Leader when required.
• Manage fee reconciliation, raise purchase orders and invoices, prepare service reports.
• Register and process applications using relevant systems.
• Handle customer inquiries across phone, email and face-to-face channels.
• Record site inspection requests and maintain high-quality electronic records via scanning and data input.
• Identify opportunities to improve administrative processes and workflow.

Skills

Communication

IT skills

Organisation

Tools

Microsoft Office

Email systems

Job description

Business Support Officer needed in Stroud

This is a temporary role and the rate is £12.71ph PAYE

The reference number is: 5305878

The successful candidate will provide comprehensive business support to the Building Control service, ensuring smooth day‑to‑day operations and confidently deputising for the Team Leader when required. They will manage fee reconciliation, raise purchase orders and invoices, prepare service reports, and accurately register and process applications using relevant systems.

They will handle customer enquiries across phone, email and face‑to‑face channels, record site inspection requests, and maintain high‑quality electronic records through scanning and data input. Bringing strong communication skills, excellent IT capability and a proactive, flexible approach, they will demonstrate sound judgement, effective workload management, and a commitment to delivering exceptional customer service while identifying opportunities to improve administrative processes.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website