Administrative and Technical Support Officers

Babergh and Mid Suffolk District Council; Ipswich; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Leave entitlement

LGPS

Wellbeing support

Private health care

EV salary sacrifice

Volunteering days

Flexible/hybrid working

Learning & development

Job summary

Babergh and Mid Suffolk District Councils are seeking Administrative and Technical Support Officers to join our Building Control team in Ipswich. The roles include handling inspections, applications, invoicing, and reporting to help deliver a high-quality service for residents and businesses.

We offer a competitive salary (£27,694 - £31,022 per annum, pro rata for part time), flexible and hybrid working where possible, and opportunities for career development within a supportive,

Qualifications

• Demonstrate ability to work as part of a team and on own initiative.
• Follow documented procedures and escalate issues appropriately.
• Comfort with handling emails and telephone communications.

Responsibilities

• Be involved in Building Control administration, supporting inspection requests and queries.
• Process applications, payments and invoicing.
• Administer Street Name and Numbering, estimate and collect fees.
• Assist with Land Charge searches.
• Administer Building Safety Levy and maintain related reports.

Skills

Teamwork

Initiative

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Job description

Babergh and Mid Suffolk District Councils are seeking Administrative and Technical Support Officers to join the team based in Ipswich.

The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time).

1 x full time (37 hrs per week)

1 x part time (minimum 29.6 up to 33.3 hrs per week, must include Friday)

Full time preferred, job share opportunities may be considered.

What we are looking for.

We are looking for 2 Administrative and Technical Support Officers to join our award-winning team in Building Control. The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

We are an established and highly respected team providing a regulatory and commercial service to the residents of Babergh and Mid Suffolk and beyond. We are working together with an integrated staffing structure to provide a joint Building Control Service across the districts with all the benefits of agile working.

With the challenges ahead of helping to bring about culture change within the construction industry, supporting the new Building Safety Regulator and furthering the role of the public sector in upholding standards in the built environment, the Building Control team can offer an exciting opportunity which has arisen within our admin and technical support team to work across both authorities.

In this position you will:

• be involved in all aspects of Building Control administration by providing support to the team in taking inspection requests, dealing with queries and processing applications, payments and invoicing
• administration of the Street Name and Numbering function and the carrying out of estimating, invoicing and collection of fees
• assist with the provision of accurate information to discharge Land Charge searches
• administration of the Building Safety Levy
• provide relevant reports to ensure Inspectors and Head of Service are kept fully informed and that the councils have met their obligations under the relevant legislation.

The department provides a customer support function between 08.30 and 17.00 Monday to Friday although a degree of flexible working can be accommodated. Some attendance at our head office will be a requirement of the role, particularly whilst undertaking training.

About you

The ideal candidate needs to demonstrate that they are able to work as part of a team, to work on their own initiative whilst following documented procedures and elevate any issues that they encounter.

It would be desirable for the candidate to have an understanding of the Building Control function, although not essential.

Several types of software are used, and full training will be given, however it is essential that candidates are confident using Microsoft Office products such as Word and Excel and are familiar with processing emails and taking telephone calls.

You will be provided with full support for career and personal development to fulfil your potential.

About us

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits:

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
• Competitive Local Government Pension Scheme.
• Wellbeing Support and Employee Assistance Programs.
• Private Health Care Options.
• Electric Vehicle Salary Sacrifice Scheme.
• Paid volunteering days.
• Flexible and hybrid working arrangements (Business needs permitting).
• Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our ways of working:

Work is what we do, not where we go! We are committed to working in a more hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

Closing date: 25 September 2026, please note, we reserve the right to close the application window early should sufficient applications be received.

Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts