Business Support Officer

The Blue Cap; Stratford-upon-Avon; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

The opportunity to make a difference

Friendly and inclusive working enviro

Talented, dedicated colleagues

Comprehensive induction and probation

Term time working with some flex to be

Term time working with some flex to be

Job summary

The Blue Cap is seeking a professional to provide high-quality reception and administrative support on a maternity-cover basis. The role is 37 hours per week, Monday to Friday, primarily at the main site on Blue Cap Road with possible assignment to the 6th Form Hub on Drayton Avenue.

The successful candidate will be the first point of contact, with prior reception or admin experience, excellent communication and teamwork, and the ability to work with minimal supervision.

Qualifications

• Experience in busy reception or administrative environment.
• Strong communication and interpersonal skills.
• Ability to work with minimal supervision.
• Team player with a proactive approach.

Responsibilities

• Manage visitor access in line with security and safeguarding procedures.
• Deal with face-to-face, telephone and email enquiries from pupils, parents, staff, contractors and other visitors.
• Receive deliveries and distribute according to internal procedures.
• Maintain the reception area to be tidy and welcoming.
• Verify ID documentation of visitors, agency staff and contractors.
• Provide administrative support to the Headteacher and other Senior Leaders as directed.
• Update and maintain management information systems.

Skills

Reception experience

Administrative support

Communication skills

Interpersonal skills

Teamwork

Can-do attitude

Independent working

Job description

We are looking to appoint a professional person to provide a high quality service on reception and administrative support to the school This role is maternity cover for 37 hours/week, working Monday - Friday. It will mainly be based at the main school site at Blue Cap Road however you may be asked to work at the 6th Form Hub at Drayton avenue, if required. As the first point of contact for the school, the ideal candidate will have previous experience working in busy reception or an administrative environment, have good communication and interpersonal skills, work effectively as part of a team and have a 'can do' attitude and work with minimal supervision. The main duties of the role are:

• Managing visitor access in accordance with security and safeguarding procedures
• Deal with face to face, telephone and general email enquiries from a range of people including pupils, parents, staff, contractors and other visitors
• Receive deliveries and follow internal procedures to distribute efficiently
• Take responsibility of the reception area, making sure it is tidy and welcoming.
• Verify ID documentation of visitors, agency staff and contractors
• Provide administrative support to the Headteacher and other Senior Leaders, as directed
• Update and maintain management information systems

What we offer

• The opportunity to make a difference
• A friendly and inclusive working environment
• Talented, dedicated and hardworking colleagues
• Comprehensive induction and probation
  At [Trust Name], safeguarding is at the heart of everything we do. We are committed to creating safe, inclusive and nurturing environments where every child and young person feels valued, respected and protected. We believe that safeguarding is everyone's responsibility and expect all staff, trustees, volunteers and partners to share our commitment to promoting the welfare of children. Through robust safeguarding procedures, safer recruitment practices, regular training, strong partnerships with families and external agencies, and a culture where concerns are listened to and acted upon, we strive to ensure that every child is safe, supported and able to thrive. Guided by our commitment to One Team, One Aim, we work together to protect, support and empower every learner to achieve their full potential.
• A competitive salary
• Access to the Local Government Pension Scheme and significant employer contribution (currently 18.7%)
• Enhanced employee assistance programme (including financial & legal advice, medical information, relationship advice, and support for employee household members)
• Well-being app (including nutritional & fitness advice, budgeting and financial wellbeing)
• A friendly and inclusive working environment
• Family friendly and Employee Health & Well being policies
• Term time working with some flexibility to take leave in term time

Equal Opportunities