Business Support Officer

Welcombe Hills School; Metropolitan Borough of Solihull; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Local Government Pension Scheme

Employee wellbeing programme

Term-time working with someflexibility

Job summary

Welcombe Hills School in Solihull is seeking a receptionist and administrative support professional for maternity cover, 37 hours per week, Monday to Friday. The role is mainly based at the main site on Blue Cap Road, with possible duties at the 6th Form Hub on Drayton Avenue if required.

As the first point of contact, you will handle face-to-face, telephone and email enquiries, manage visitor access, receive deliveries, maintain a welcoming reception area, verify IDs, support the Headteacher

Qualifications

• Experience in a busy reception or administrative environment.
• Strong communication and interpersonal skills.
• Ability to work with minimal supervision and as part of a team.

Responsibilities

• Manage visitor access in line with safeguarding procedures.
• Handle face-to-face, telephone and email enquiries from pupils, parents, staff, contractors and visitors.
• Receive deliveries and distribute according to procedures.
• Maintain a tidy and welcoming reception area.
• Verify ID documentation of visitors, agency staff and contractors.
• Provide administrative support to the Headteacher and other senior leaders.
• Update and maintain management information systems.

Skills

Reception experience

Administrative experience

Communication skills

Teamwork

Can-do attitude

Self-motivation

Job description

What we need

We are looking to appoint a professional person to provide a high quality service on reception and administrative support to the school This role is maternity cover for 37 hours/week, working Monday - Friday. It will mainly be based at the main school site at Blue Cap Road however you may be asked to work at the 6th Form Hub at Drayton avenue, if required.

As the first point of contact for the school, the ideal candidate will have previous experience working in busy reception or an administrative environment, have good communication and interpersonal skills, work effectively as part of a team and have a 'can do' attitude and work with minimal supervision.

The main duties of the role are:

• Managing visitor access in accordance with security and safeguarding procedures
• Deal with face to face, telephone and general email enquiries from a range of people including pupils, parents, staff, contractors and other visitors
• Receive deliveries and follow internal procedures to distribute efficiently
• Take responsibility of the reception area, making sure it is tidy and welcoming.
• Verify ID documentation of visitors, agency staff and contractors
• Provide administrative support to the Headteacher and other Senior Leaders, as directed
• Update and maintain management information systems

What we offer

• The opportunity to make a difference
• A friendly and inclusive working environment
• Talented, dedicated and hardworking colleagues
• Comprehensive induction and probation

Benefits

• A competitive salary
• Access to the Local Government Pension Scheme and significant employer contribution (currently 18.7%)
• Enhanced employee assistance programme (including financial & legal advice, medical information, relationship advice, and support for employee household members)
• Well-being app (including nutritional & fitness advice, budgeting and financial wellbeing)
• A friendly and inclusive working environment
• Family friendly and Employee Health & Well being policies
• Term time working with some flexibility to take leave in term time

Equal Opportunities

We are an equal opportunities employer and welcome applications from candidates of all ages, backgrounds and those with disabilities