Business Support Officer

TN United Kingdom; Kettering; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Business Support Officer to join their Commissioning and Contracts Team. This role will involve providing essential administrative support within the Adults Social Care department, ensuring efficient service delivery. You will be responsible for maintaining accurate databases, processing financial claims, and acting as the first point of contact for queries. If you are organized, detail-oriented, and passionate about making a difference in the public sector, this temporary position offers a great opportunity for growth and impact.

Qualifications

• Experience in providing administrative support in a fast-paced environment.
• Ability to maintain accurate records and databases.

Responsibilities

• Maintain databases for Adult Social Care customers.
• Provide administrative support using electronic applications.

Skills

Administrative Support

Database Management

Microsoft Office Suite

Communication Skills

Organizational Skills

Education

Previous Administrative Experience

Experience in Adult Social Care

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

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Business Support Officer - Commissioning and Contracts Team

Working Basis: Onsite for 1 month for training, then move to a Hybrid basis, 2 days onsite per week.

Location: Haylock House, Kettering, NN15 6YE.

Working Hours: Monday to Friday, 9am - 5pm, with 30 minutes unpaid break.

Rate of Pay: £13.69 per hour PAYE.

Duration: 3-month, temporary assignment with potential to extend.

About the Role

Opus People Solutions are recruiting on behalf of our client, North Northamptonshire Council, for a Business Support Officer to join the Commissioning and Contracts Team on a temporary basis. The role involves providing administrative support within the Adults Social Care department.

Duties:

• Maintain accurate databases with information from accountable workers regarding Adult Social Care customers.
• Support and maintain existing systems, including IT, filing, and electronic storage, to ensure effective service delivery.
• Act as the first point of contact for telephone and email queries.
• Provide efficient, confidential administrative support using electronic applications such as Word, Excel, PowerPoint, databases, and Outlook.
• Assist in the assessment and review of customers, ensuring all assessments and reviews are received on time.
• Process financial claims and payments in accordance with NNC regulations and guidelines.
• Previous administrative experience is essential.
• Experience in contract roles and within the Adult Social Care sector is beneficial.
• Proficient in Microsoft Office applications, including Outlook, Teams, Excel, and Word.
• Excellent communication skills for liaising with internal teams and external customers.
• Strong organizational, multitasking, and prioritization skills.
• Attention to detail and initiative to investigate discrepancies.

If you are motivated, organized, and passionate about supporting vulnerable adults in the Public Sector, apply now!

Send your CV to Niamh at [contact details].