Business Support Officer

Recruitment Opportunities; Hall; On-site; GBP 28,000 - 31,000; Full time

Job summary

Luton Council is advertising a maternity cover role within the Children, Families and Education service. The post involves providing high-quality administrative support, data entry, and financial processing to ensure efficient service delivery.

The role requires strong communication, organisation, and a willingness to work across Borough sites. 37 hours per week, pro rata salary stated, and internal/external candidates considered.

Qualifications

• NVQ Level 2 or 3 (or equivalent) in administration or related field.

Responsibilities

• Provide high-quality administrative support to the Children, Families and Education service.
• Accurate data entry and record management.
• Process routine financial and administrative tasks.
• Coordinate meetings, prepare agendas and take minutes.
• Support colleagues and contribute to efficient service delivery.
• Maintain confidentiality and comply with governance requirements.

Job description

The following content displays a map of the jobs location - Town Hall Extension

Children, Families and Education Services

Business Unit:

Job Introduction

Salary: £28,153 - £30,515 a year pro rata
Hours: 37 hours a week
Contract type: Maternity Cover for up to 9 months

We welcome applications from both internal and external candidates.

This role is available as maternity cover for up to 9 months. Internal candidates who are permanent employees of Luton Council will be appointed on a secondment basis, while external candidates and other eligible applicants will be appointed on a fixed-term contract for up to 9 months.

Current Luton Council employees applying for this opportunity must obtain written approval from their manager before applying (an email will suffice). A copy of this approval must be included with the application, as we will be unable to progress applications without it.

Please note this role does not attract sponsorship.

What You’ll be doing

We are seeking a BusinessSupportOfficer to provide high-quality administrativesupportto our Children, Families and Education service, helping to ensure the smooth and efficient delivery of essential services.

In this varied role, you will be responsible for a wide range of administrative duties, including accurate data entry and record management, processing routine financial and administrative tasks, and coordinating meetings.You will also prepare agendas and take clear, accurate minutes,supportingcolleagues and contributing to the effective operation of the service.

What we’re looking for

As a BusinessSupportOfficer, you'll bring excellent communication and organisational skills, with the ability to provide a professional, empathetic andresponsive service to colleagues, partners and members of the public.You'll beconfidentproducing clear reports, correspondence and meeting minutes, while maintaining accuracy and attention to detail in everything you do.

You’ll be able to workindependentlyand collaboratively to manage competing priorities, meet deadlines andsupport the smooth running of the service.Strong numeracy skills are essential, enabling you to monitor data and carry out straightforward financial administration accurately, alongside a goodunderstandingof administrative systems and procedures.

We're looking for someone with a recognised administration qualification at NVQ Level 2 or 3 (or equivalent experience), who iscommittedto equality and inclusion and able to recognise andchallengediscrimination in the workplace or service delivery.You'll also be flexible to attend sites across the Borough when required, adjust your working hours to meet service needs, and communicateconfidentlyin fluent spoken English to provide clear advice andsupport.

If you're ready to use your organisational skills tosupport vital services for children, families and education, we'd love to hear from you.

About us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do.We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process

Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits