Business Support Officer

BRENT COUNCIL; Greater London; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

27 days annual leave

LGPS pension scheme

Hybrid working options

Job summary

Brent Council is seeking a highly organised Business Support Officer to join the Children Social Care Services. This 36‑hour per week role is fixed term/secondment for 12 months, based at the Civic Centre with occasional travel to other locations.

You will provide professional administrative support, manage financial processes, and work with partners to ensure high-quality services for children, young people and families.

Qualifications

• Experience providing high-quality business or administrative support in a busy environment.
• Strong ability to manage multiple priorities and meet deadlines.
• Confidence using Microsoft Office applications, databases and information systems.

Responsibilities

• Act as a first point of contact for the service, handling enquiries, correspondence, calls and emails professionally and efficiently.
• Provide comprehensive administrative support, including arranging meetings, preparing documentation and taking accurate minutes.
• Manage a range of financial processes, such as raising purchase orders, processing invoices and supporting payment administration.
• Maintain accurate records, databases and spreadsheets, producing reports and supporting statutory returns where required.
• Work closely with colleagues, partners and external providers to resolve queries and ensure services run smoothly.

Skills

Administrative support

Organisation & multitasking

ICT skills

Microsoft Office

Communication

Education

—

Tools

Microsoft Office

Databases

Information systems

Job description

Salary range: £34,998 - £37,134 p.a. inc. London weighting
Contract: Fixed term/Secondment (12 months)
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time

A Great Opportunity for a Business Support Officer to join Children Social Care Services

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

Join our Business Support Team and play a vital role in helping services across Children, Young People and Community Development operate effectively. This is an excellent opportunity for a highly organised and customer-focused professional who enjoys working in a fast-paced environment, supporting colleagues, managing key administrative processes and helping to deliver high-quality services for children, young people and families. In the role you will develop valuable experience working with a variety of council services, stakeholders and partner organisations, helping to broaden your skills and career opportunities.

Be part of a supportive and collaborative team that values continuous improvement, innovation and sharing best practice.

In this role, you will:

• Act as a first point of contact for the service, handling enquiries, correspondence, calls and emails professionally and efficiently
• Provide comprehensive administrative support, including arranging meetings, preparing documentation and taking accurate minutes
• Manage a range of financial processes, such as raising purchase orders, processing invoices and supporting payment administration
• Maintain accurate records, databases and spreadsheets, producing reports and supporting statutory returns where required.
• Work closely with colleagues, partners and external providers to resolve queries, improve processes and ensure services run smoothly

About you

We are looking for someone who:

• Has experience providing high-quality business or administrative support in a busy environment
• Can manage multiple priorities, organise their workload effectively and meet deadlines consistently
• Has strong ICT skills, including confidence using Microsoft Office applications, databases and information systems
• Demonstrates excellent written and verbal communication skills and can build positive working relationships with a wide range of people
• Maintains a high level of accuracy and can handle sensitive information with discretion and confidentiality
• Is proactive, organised and committed to continuously improving processes and service delivery.

Why join us?

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• Hybrid and flexible working options available for most roles
• Supportive family-friendly policies, including carers' leave, paternity leave and compassionate leave for eligible employees
• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
• Learning and development opportunities to support your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our staff benefits, visit Our offer to you.

Please note that employees must have successfully completed their probationary period before applying for this vacancy

Closing date: Thursday 15 October 2026 (23:59) - We reserve the right to close this vacancy early if we receive a high volume of applications. If you are interested, we encourage you to apply as soon as possible.

Applications from candidates who have applied for this role in the last 6 months will not be considered.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact [e-mail].

Brent has a positive approach to flexible working.