Business Support Officer

Derby City Council; East Midlands; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

LGPS (Local Government Pension Scheme)

Team Derby Rewards

Tusker Car Benefit Scheme

Job summary

Derby City Council is looking for a highly organised Business Support Officer to join the Business Support Finance Team. You will provide high-quality administrative and financial support, including processing supplier invoices and aiding financial management across the Council.

You will work closely with managers, maintaining accurate records and delivering a customer-focused service while meeting deadlines in a hybrid work environment.

Qualifications

• Experience of providing financial administrative support within a local government or public sector environment.
• Excellent time management.
• Experience of using a financial system.
• Good knowledge of Microsoft Office.
• Good verbal and written communication skills.
• Ability to plan, prioritise and organise a varied workload to achieve deadlines on a daily, weekly and monthly basis.
• Methodical and accurate with attention to detail.
• Understanding of data protection issues and procedures.
• Have a problem solving, flexible, team approach to work.

Responsibilities

• Process orders and invoices on the Council's financial system.
• Produce regular payment runs.
• Regularly review invoices awaiting approval to ensure prompt payment.
• Provide all customers with a high standard of customer service to ensure a positive representation of the service.
• Undertake training and additional duties, in line with the general level of responsibility of the post, as additional administrative processes are added to the Business Finance menu.
• Ensure that all work is carried out in accordance with established procedures and financial regulations.

Skills

Time management

Verbal communication

Written communication

Attention to detail

Data entry

Problem solving

Teamwork

MS Office

Financial system

Tools

Financial system

MS Office

Job description

Salary: £27,274 - £28,153 a year

Contract Type: Permanent

Location: The Council House/Hybrid - Minimum 2 days in the office

Hours: 37 hours a week

Closing Date: 07 October 2026

DBS Requirement: No

The Opportunity

We are looking for a highly organised and proactive Business Support Officer to join our Business Support Finance Team. This is a key role, providing high-quality administrative and financial support to ensure the smooth and efficient operation of our service, including the accurate and timely processing of supplier invoices and supporting effective financial management across the Council.

You will work closely with managers and colleagues across the service, supporting a wide range of finance-related activities, maintaining accurate records, and helping us deliver an efficient, customer-focused service.

What you'll be doing

• Process orders and invoices on the Council's financial system.
• Produce regular payment runs.
• Regularly review invoices awaiting approval to ensure prompt payment.
• Provide all customers with a high standard of customer service to ensure a positive representation of the service.
• Undertake training and additional duties, in line with the general level of responsibility of the post, as additional administrative processes are added to the Business Finance menu.
• Ensure that all work is carried out in accordance with established procedures and financial regulations.

About you

• Experience of providing financial administrative support within a local government or public sector environment.
• Excellent time management.
• Experience of using a financial system.
• Good knowledge of Microsoft Office.
• Good verbal and written communication skills.
• Ability to plan, prioritise and organise a varied workload to achieve deadlines on a daily, weekly and monthly basis.
• Methodical and accurate with attention to detail.
• Ability to input data/keyboarding skills to a high degree of accuracy.
• Understanding of data protection issues and procedures.
• Have a problem solving, flexible, team approach to work.
• Able to work under pressure to meet demanding deadlines.

Who We Are

At Derby City Council, we're proud to deliver over 250 essential services that support our residents, communities and businesses. Guided by our vision to create an Inclusive, Green, Growing and Vibrant City, we put people at the heart of everything we do.

Our values shape how we work every day. We believe in Great People, One Team, we're Bold in embracing change, Strong in delivering for our communities, and We Care about making a positive difference.

Join us and you'll be part of an ambitious, collaborative organisation where you can develop your career while helping to shape Derby's future.

Why join Derby City Council?

At Derby City Council, you'll have the opportunity to make a real difference while building a rewarding career in an organisation that values, supports and invests in its people.

Alongside the opportunity to help shape the future of Derby, you'll benefit from a comprehensive range of employee benefits, including:

Financial Benefits

• Local Government Pension Scheme (LGPS) - a secure, defined benefit pension with life cover
• Team Derby Rewards - discounts across a wide range of retail, leisure and lifestyle brands
• Tusker Car Benefit Scheme - a salary sacrifice scheme for leasing a brand-new, fully maintained and insured vehicle

Work-Life Balance

• Generous annual leave, starting at 27 days and rising to 32 days after five years' service (plus bank holidays, depending on your contract)
• The option to purchase additional annual leave.
• Flexible and hybrid working arrangements for many roles.
• Flexible retirement options, where eligible.
• Support for colleagues with caring responsibilities.

Learning and Development

• Learning and development opportunities, with regular career conversations to support your growth.
• Leadership and management development programmes, mentoring and professional qualifications.
• Modern workspaces designed to support collaboration, productivity and wellbeing.

Health and Wellbeing

• Employee Assistance Programme, wellbeing support and a year-round wellbeing calendar.
• Free annual flu vaccinations.
• Cycle2Work Scheme and free cycle training.

Community and Inclusion

• Up to 15 hours of volunteering leave each year.
• Recognition through initiatives including the Here for Derby Awards and Long Service Awards.
• The opportunity to join one of our Employee Networks, including LGBTQ+, Disabled Employees and Carers, Black, Asian and Minority Ethnic Employees, and Neurodiversity.

At Derby City Council, we believe our people are our greatest strength. Whatever stage you're at in your career, you'll be joining an inclusive organisation where you'll be supported to develop, feel valued and make a meaningful difference to the communities we serve.

Some benefits are dependent on your role, contract or length of service.

Interview dates: W/C 19th October 2026

Interview location: The Council House

Important Information

Before submitting your application, please read our guidance on completing the application form and ensure your supporting statement clearly demonstrates how you meet the essential criteria in the Person Specification.

All employees will normally be appointed to the minimum of the grade for the role.

Where a DBS requirement is indicated at the top of this advert, the successful candidate will be subject to the appropriate Disclosure and Barring Service (DBS) check as part of our safer recruitment process.

Where a Market Rate Supplement is indicated at the top of this advert, it is paid in addition to the basic salary and is subject to regular review. The supplement may be reduced or withdrawn and will reduce in line with incremental progression and pay awards.

The Council has a legal obligation to consider suitable redeployment opportunities for employees at risk of redundancy. Consequently, this vacancy may be withdrawn before the advertised closing date if it is filled through the Council's redeployment process.

Equality, Diversity and Inclusion

At Derby City Council, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds and believe our workforce should reflect the diverse communities we serve.

As a Disability Confident Leader, disabled applicants who meet the essential criteria for the role can choose to apply through our Guaranteed Interview Scheme.

We are also proud to hold the Ministry of Defence Employer Recognition Scheme Silver Award, recognising our commitment to supporting serving personnel, veterans and their families. Members of the Armed Forces community, veterans and their close family members who meet the essential criteria are also eligible for our Guaranteed Interview Scheme.

If you need any reasonable adjustments at any stage of the recruitment process, including during your application, interview or onboarding, we'll work with you to provide the support you need.

If you have any questions about this vacancy or need assistance with your application, please contact the Recruitment Team on 01332 640844 (Relay UK: 18001 01332 640844) or email [e-mail].