Business Support Officer

Accrington Academy; Accrington; On-site; GBP 27,000; Full time

Job summary

Accrington Academy seeks a Business Support Officer dedicated to enhancing the school’s administrative operations. This role requires someone organised and detail-oriented with a passion for education, offering a competitive salary and exceptional benefits focused on professional development and wellbeing.

Benefits

Health Cash Plan

Discounts on gym memberships

Flexible working options

Guaranteed paid personal day

Qualifications

• Experience in an administrative or business support role required.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Ability to handle sensitive matters with discretion.

Responsibilities

• Provide high-quality administrative support to students and staff.
• Ensure smooth and efficient administrative operations.
• Build strong relationships across diverse teams.

Skills

Organisational skills

Customer service

Team collaboration

Time management

Education

GCSE English and Maths at Grade C/Level 4 or above

Tools

Microsoft Office

Job description

Accrington Academy has a strong local reputation and has been oversubscribed for several years. We are a successful school, where our staff and students thrive in a purposeful, ambitious, and supportive environment. We seek to provide outstanding education and bring out ‘The best in everyone’ every single day.We are incredibly proud to deliver a curriculum which combines powerful knowledge and outstanding examination results with Education with Character; an education which challenges, inspires and excites our students and prepares them for the ups and downs of life. With this in mind, we provide a breadth of opportunities and experiences which seek to help our students become confident, well-rounded, and ambitious young adults. Our curriculum and enrichment programme are overflowing with opportunities to try something new and develop new skills.The academy continues to go from strength to strength, with passionate staff who are willing to go the ‘extra mile’ seeing and treating every student as an individual. The environment in which we work is modern and vibrant with first class facilities.As one of the UK’s largest and most respected multi academy trusts, United Learning is committed to helping you thrive. We offer outstanding career development, personalised support, and a culture that truly values your contribution.We are always evolving our benefits to meet the changing needs of our staff and to remain one of the most rewarding places to work in education. Recent additions include a Health Cash Plan, which allows you to claim back the cost of private healthcare, covering everything from dental and optical care to physiotherapy and specialist consultations. We have also introduced a free Will writing service, giving you peace of mind for the future.As a United Learning colleague, you will benefit from: • Some of the most competitive salaries in the sector, with average pay around 5% above national scales.• At least eight INSET days each year, including three dedicated to planning• Tailored professional development to support your career goals• Access to Westfield Rewards, offering discounts and cashback at hundreds of major retailers• Enhanced family leave benefits• A comprehensive Health Cash Plan to help cover every day healthcare costs, reducing financial pressurewhile supporting your wellbeing• Discounts on gym memberships• A convenient car lease scheme• 24/7 access to a free and confidential employee assistance programme for emotional and practical supportAs an Accrington Academy colleague, you will also benefit from: • A commitment to support you where possible with flexible working options which suit your lifestyle• At least one guaranteed paid personal day each year, to use as you wish• Excellent facilities and resources, including onsite gym and poolWe welcome visits to our school so that you can experience the warm and welcoming atmosphere for yourself.Accrington Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life-changing education to children and young people across England. United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.We always appoint on merit, and we are open to discussing flexible working options.

Contract Term: Permanent

Salary: Actual £24,268 (FTE £ 26,754.00), Job Family: Administration and Business Management

Band 2: Vocational

Are you looking for a fulfilling role that fits around school holidays?

Are you a highly organised, proactive, and detail-oriented professional with a passion for supporting education?

We are seeking to appoint adedicated and skilled Business Support Officerto deliver exceptional service to our students, staff, and wider stakeholders. As a key member of our business support team, your expertise and initiative will help drive the smooth and efficient administrative operation of our school. You will be responsible for providing high-quality administrative support, ensuring that every detail is handled with care and professionalism.

We are looking for someone who is:

• A collaborative team player with a proactive mindset.
• Exceptionally organised, with a keen eye for detail and an ability to multitask.
• Experienced in delivering outstanding customer service and building strong relationships across diverse teams.

You must have:

GCSE English and Maths at Grade C/Level 4 or above.

Proven experience in an administrative or business support role.

• Proficiency in Microsoft Office(Word, Excel, Outlook) and confidence using databases and internet tools.
• Excellent time management– able to prioritise tasks, meet deadlines, and work independently under pressure.
• Discretion and empathy– able to handle sensitive matters with care and always maintain confidentiality.

More pay, more time, and more support. We offer the best pay in the sector, three extra INSET days for planning, guaranteed personal days, great training for your career, and more.

More Pay...

• We pay an average of 5% above national scales – the best rates of pay in the sector.
• We offer access to a health cash plan which gives you money back on essential healthcare, from opticians to physiotherapy, and guarantees you 24/7 access to an online GP.
• Generous staff discount schemes through Westfield Rewards, providing a wide range of discounts and cashback opportunities across a variety of popular retailers and services, including travel, entertainment, fashion, and dining.

More time...

• Three extra INSET days for planning
• At least oneguaranteed paid personal day each year, to use as you want; and we offer opportunities forflexible working.

And more support

• Every staff member benefits from a personaldevelopment planto support your progression and aspirations.
• We offer access to acomprehensive wellbeing programme, providing support including legal and financial, will writing, family and housing and access to free counselling and otherwellbeing support.

This is the perfect opportunity to work in a supportive and stimulating environment. If you would like to arrange a tour of the Academy or if you have any questions about the role please contact the HR Manager, Anna Piessens on [e-mail]

Diversity, Inclusion and Safeguarding

Accrington Academy is an equal opportunities employer committed to ensuring continuing professional development for staff. We are committed to a diverse and inclusive student and staff body and welcome applications from all suitably qualified candidates. We take rigorous measures to safeguard and promote the welfare of children and expect all staff and volunteers to share this commitment. We ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Note – We reserve the right tointerview and offer to a strong candidate prior to the closing date. It is strongly recommended that candidates submit their application as soon as possible.