Business Support Assistant

Ian Williams Ltd; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the construction industry is seeking a Business Support Administrator in Nottingham. The role involves assisting with operational tasks for refurbishment and painting contracts while ensuring excellent customer service. Ideal candidates will have a GCSE education, office experience, and a proactive attitude. Benefits include profit sharing, pension contributions, and training opportunities.

Benefits

Profit share scheme

Employer pension contribution

Annual leave options

Life Insurance

Health and wellbeing support

Annual pay reviews

Enhanced maternity/paternity pay

Training and development opportunities

Trade discounts

Specsavers vouchers

Qualifications

• Proven experience in an office-based role.
• Ability to prioritize tasks effectively.

Responsibilities

• Raising and processing orders, including data entry and invoicing.
• Supporting procurement and handling client queries.

Skills

Customer Service

Communication

Attention to Detail

Prioritization

Education

GCSE level education

Tools

MS Office

Job description

We seek a Business Support Administrator to join our friendly, established team based in Nottingham. In this role, you will assist with the smooth operational running of refurbishment and cyclical painting contracts, with a focus on excellent customer service. You will be part of a stable and valued administration team.

Business Support plays a vital role in the successful delivery of our repairs and maintenance services across the UK. We are looking for someone who enjoys being an essential part of a thriving, fast-paced, and expanding business.

Benefits:

• Profit share scheme (14% of base salary achieved last year)
• Employer pension contribution of up to 5%
• Annual leave, with options to buy or sell up to 5 or 3 days per year
• Life Insurance
• Access to Lighthouse Construction Industry Charity for health and wellbeing support, including free legal and financial advice

The Business Support Administrator role:

You will value first-class customer service and enjoy building strong working relationships within your team and with external partners to ensure the continued success of Ian Williams.

Core tasks include:

1. Raising and processing orders, including data entry, invoicing, letter writing, and mailbox management.
2. Supporting procurement and ordering of site materials, processing purchase orders, and handling client queries to resolution.
3. Providing light reception and room booking services, and participating in weekly operational meetings as required.

What you will bring to the role:

• GCSE level education or equivalent, including Maths and English
• Proven experience in an office-based role, with confidence in MS Office applications
• Experience in the construction industry is advantageous but not essential
• A proactive, can-do attitude suited to a reactive office environment
• Ability to prioritize tasks effectively
• High attention to detail and accuracy in communication

Additional benefits include:

• Annual pay reviews
• Enhanced maternity/paternity pay
• Training and development opportunities
• Trade discounts from preferred suppliers
• Specsavers vouchers

About Ian Williams Ltd:

Discover more through our website and social media pages on Facebook, LinkedIn, Indeed, and Glassdoor.

We reserve the right to shortlist before the closing date based on application volumes.

Ian Williams is committed to diversity and is proud to be an equal opportunity employer. We value diversity in race, gender, sexual orientation, religion, ethnicity, and other characteristics.

Applicant details will be used solely for recruitment purposes. For more information, see our Candidate Privacy Notice on our website.

Note: We kindly request no agency inquiries regarding this position.