Business Support Assistant (NJE GR3)

Service Care Solutions Ltd; Nottingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a motivated Business Support Assistant to join their dedicated team. This role involves providing essential administrative and financial support within a collaborative environment, contributing significantly to the delivery of high-quality adult social care. With opportunities for hybrid working, comprehensive training, and a supportive team, this position offers a chance to make a real difference in public service. If you are enthusiastic, adaptable, and eager to develop your skills, this role could be the perfect fit for you.

Benefits

Comprehensive Training

Flexible Working Options

Supportive Team Environment

Referral Bonus

Qualifications

• Experience in a fast-paced business support environment.
• Strong commitment to customer care and service improvement.

Responsibilities

• Provide administrative and clerical support to senior staff.
• Manage sensitive information and produce complex reports.
• Support finance processes and organize meetings.

Skills

IT Skills

Communication Skills

Data Protection Understanding

Customer Service

Minute-Taking

Education

NVQ Level 2 in Literacy and Numeracy

Tools

Spreadsheets

Word Processing Software

Job description

Job: Business Support Assistant

Location: Nottingham - Sutton-in-Ashfield

Hours: 37 per week (Full-time; part-time/job share considered)

Contract length: 3 Months (Potential Extension)

Hourly Rate: £15.66

Department: Adult Social Care & Health, Nottinghamshire County Council

We are seeking an enthusiastic and motivated Business Support Assistant to join our team, providing essential administrative, clerical, and financial support to ensure the delivery of high-quality adult social care.

Based at Lawn View House, this role offers a meaningful opportunity to contribute to public service by supporting vulnerable adults within a collaborative and professional environment.

Key Responsibilities

1. Perform a variety of administrative, clerical, and financial tasks under senior staff guidance.
2. Manage and manipulate sensitive information and produce complex reports as needed.
3. Input and verify data accurately and confidentially, especially regarding safeguarding concerns.
4. Handle telephone queries and provide guidance to colleagues, service users, and partner organizations.
5. Support finance processes such as raising orders, reconciling accounts, resolving queries, and handling cash.
6. Organize meetings and events, including minute-taking and tracking actions.
7. Perform reception duties, greet visitors, and respond to general enquiries professionally.

What We’re Looking For

1. Excellent IT skills, including experience with spreadsheets and word processing.
2. Strong written and verbal communication skills.
3. Experience supporting business functions in a fast-paced environment.
4. Understanding of data protection, confidentiality, and safeguarding.
5. Ability to work independently, manage priorities, and stay motivated.
6. Experience in minute-taking and information management.
7. Customer service experience with a helpful, solutions-focused approach.
8. Flexible attitude and willingness to contribute to various tasks.

Person Specification

1. Educated to NVQ Level 2 (or equivalent) in literacy and numeracy.
2. Committed to customer care, service improvement, and high-quality outcomes.
3. Experience working within policies and processes, emphasizing accuracy and compliance.

Why Join Us?

1. Hybrid working with office attendance 1-2 days per week after training.
2. Comprehensive training to support your development.
3. Flexible working options, including part-time and job sharing.
4. Supportive, purpose-driven team environment.
5. Opportunity to make a significant difference in public service.

If interested, please contact Jack at Service Care Solutions on 01772208964 or via email at [e-mail]. We also offer a £250 referral bonus for successful placements.