Business Support Assistant

Fairhive Homes; Ayot Green; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health Cash Plan

Flexible working

Job summary

Fairhive Homes is seeking a well-organised administrator to support our Asset Management team with high-quality admin tasks, scheduling, and customer-facing inquiries.

Bring GCSE-level education, strong IT skills, and a proactive mindset to contribute to a diverse and supportive workplace. Flexible working is offered to balance roles with life commitments.

Qualifications

• GCSE-level education (or equivalent), with good literacy and numeracy.
• Attention to detail and familiarity with admin processes.
• Intermediate IT skills (MS Office).

Responsibilities

• Provide high-quality admin support including monitoring compliance schedules, invoice processing, updating records, and preparing reports.
• Arrange and attend meetings: book venues, organise catering, prepare agendas, and take minutes.
• Maintain effective electronic and paper-based admin systems.
• Respond to enquiries with a customer-focused approach, offering basic advice and signposting.
• Ensure all activities comply with organisational policies (e.g. Health & Safety, Equality & Diversity).
• Collaborate with the wider Business Support Team, providing cover and assistance as needed.
• In this role, you'll be the glue that holds our team together. Your knack for multitasking will come in handy as you juggle a variety of administrative tasks, adding value to the team and supporting colleagues across the business. We're a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!
• We're seeking a well-organised administrator with strong attention to detail and the ability to multi-task, to support our Asset Management team., You're proactive, enjoy working with a diverse range of people, and take ownership of varied admin tasks to deliver efficient service.

Skills

Multitasking

Attention to detail

Customer service

Organisational skills

Communication

Education

GCSE-level education

Tools

MS Office

Job description

• Provide high-quality admin support including monitoring compliance schedules, invoice processing, updating records, and preparing reports.
• Arrange and attend meetings: book venues, organise catering, prepare agendas, and take minutes.
• Maintain effective electronic and paper-based admin systems.
• Respond to enquiries with a customer-focused approach, offering basic advice and signposting.
• Ensure all activities comply with organisational policies (e.g. Health & Safety, Equality & Diversity).
• Collaborate with the wider Business Support Team, providing cover and assistance as needed.
• In this role, you'll be the glue that holds our team together. Your knack for multitasking will come in handy as you juggle a variety of administrative tasks, adding value to the team and supporting colleagues across the business. We're a friendly bunch who value collaboration and creativity, and we believe that a positive, supportive culture is key to our success. If you have previous relevant experience and a genuine passion for helping others, we want to hear from you!

We're seeking a well-organised administrator with strong attention to detail and the ability to multi-task, to support our Asset Management team., You're proactive, enjoy working with a diverse range of people, and take ownership of varied admin tasks to deliver efficient service.

For this role you will need:

• GCSE-level education (or equivalent), with good literacy and numeracy.
• Attention to detail and familiarity with admin processes.
• Intermediate IT skills (MS Office).

You will ideally have skills and attributes that include:

• Strong communication, planning, and organisational skills.
• Ability to work in a multi-disciplinary team and solve problems practically.

At Fairhive Homes, we're driven by a simple yet powerful vision: "Homes for Living, Communities for Life" This isn't just what we do; it's what we strive for every day. As a non-profit housing association, we're dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we're here to make that vision a reality. In this role, you'll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You'll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you We're focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we're looking for. We are really proud of our initiatives to become an employer of choice, whether it's coming along to one of our Menopause Café's, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you'll always have a strong network of people around you!

Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.