Business Support Admin

Celnor Group; Swanley; On-site; GBP 23,800 - 32,200; Full time

Benefits offered by this job

Annual leave 20 days + bank holidays

Life Assurance 2x salary

Company vehicle or car allowance

Pension via salary sacrifice

Employee Assistance Programme (EAP)

Training and development funded

Job summary

Riverside Environmental Services, part of the Celnor Group, is seeking a Business Support Admin in Swanley to support the Sales Department and keep business systems running smoothly. This full-time role involves logging enquiries, handling calls, maintaining records in HubSpot, and assisting with tender submissions and accreditations.

You will liaise across departments and help keep multiple priorities on track.

Qualifications

• Experience in a B2B or similar professional environment.
• Excellent written and verbal communication.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organisational skills with the ability to manage multiple priorities.
• Attention to detail and accuracy.

Responsibilities

• Log and manage customer enquiries, directing queries.
• Answer calls and provide professional support to customers.
• Maintain accurate customer and sales records in HubSpot.
• Support tender submissions and supplier questionnaires.
• Support tender and bid administration and accreditations.
• Liaise across departments and provide admin support to Sales.

Skills

B2B Experience

Communication skills

MS Office

Organisational skills

Attention to detail

Teamwork

Tools

HubSpot

Job description

Business Support Admin

Department: Business Support

Employment Type: Full Time

Location: Swanley

Reporting To: Jonathan Francis

Compensation: £28,000 / year

Description

Business Support Admin Hextable

Who we are Riverside Environmental Services is one of the UK's leading asbestos consultancies, delivering high-quality asbestos surveying, analytical and consultancy services to a diverse portfolio of clients across commercial, residential, industrial and public sector environments. We pride ourselves on doing things the right way – investing in our people, maintaining the highest technical standards and building long-term relationships with both our clients and employees.

Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth.

As our Business Support Administrator, you will play a central role in supporting the Sales Department and helping the wider business operate efficiently. You will assist with customer enquiries, maintain business systems, support tender submissions and help ensure important business processes run smoothly.

What you will do

• Log and manage customer enquiries, responding promptly and directing queries appropriately.
• Answer incoming telephone calls and provide professional support to customers.
• Maintain accurate and up-to-date customer and sales records within HubSpot.
• Support tender and bid administration, including supplier questionnaires and PSQs.
• Identify suitable tender opportunities and assist with maintaining business accreditations.
• Liaise across departments and provide general administrative support to the Sales team.

Who you are

• Proven experience working within a B2B or similar professional environment.
• Excellent written and verbal communication skills.
• Competent using Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Strong organisational skills with the ability to manage multiple priorities.
• High levels of accuracy and attention to detail.
• Able to work effectively both independently and as part of a team.

Join us You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.

Benefits

• Annual leave entitlement of 20 days plus bank holidays, with the opportunity to earn up to 5 additional loyalty days.
• Life Assurance scheme providing Death in Service cover of 2x annual salary following successful completion of 6 months' service.
• Company vehicle available for both business and personal use, or a car allowance option, with a fuel card provided.
• Company pension scheme operated through salary exchange.
• Access to an Employee Assistance Programme (EAP) offering confidential wellbeing and support services.
• Ongoing training and professional development fully funded through recognised industry training providers.
• Clear career progression opportunities with structured development pathways across the business.
• Full provision of high-quality equipment, including smartphone, tablet, tools and all required PPE.
• Employee recognition and reward initiatives, including vouchers, experiences and performance-based awards.
• Access to exclusive employee discounts and benefits through BenefitHub.
• A positive team culture with regular social events, charity initiatives and company gatherings, including annual summer BBQs.

Important information Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary.

We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.