Business Administrator

Hallmark Care Homes; Ipswich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free uniform

Free Blue Light Card

Joining bonus available in some homes

Annual salary reviews

Induction and continuous professional/

Job summary

Hallmark Luxury Care Homes is seeking a proactive Business Administrator to join our warm, family‑run team in the UK. You will work closely with the General Manager to manage finances, HR support, and day‑to‑day administration across our homes, ensuring smooth operations and excellent resident care.

Ideal candidates bring strong organisational and communication skills, IT proficiency in Word/Excel/Outlook, and a proactive, compassionate approach to supporting staff and residents in a multi‑site

Qualifications

• Warmth and compassion in service delivery
• Strong organisational abilities to manage multiple tasks
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Positive, proactive mindset and willingness to learn

Responsibilities

• Financial Management: maintain records of income and expenditure, credit control and invoice management.
• HR Support: assist with recruitment, payroll, and employee relations.
• Administration Excellence: manage day-to-day admin tasks, schedules, meetings, and office supplies.
• Team Collaboration: foster a cooperative environment and provide guidance.
• Customer Service: interact with residents, families and team members with care and professionalism.

Job description

Be Part of Something Exceptional: Join Us as a Business Administrator at Hallmark Luxury Care Homes!

At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.

The Role:

Are you a self-motivated and experienced Business Administrator with a passion for providing exceptional support and making a meaningful impact? We're thrilled to offer you the chance to be part of our warm and welcoming team at Hallmark Luxury Care Homes.As a Business Administrator, you'll be at the heart of our home's operations, working closely with the General Manager to ensure smooth and efficient running of administrative tasks. From managing finances to providing HR support, your role will be diverse and rewarding, contributing to our residents' well-being and overall experience.

Key Responsibilities:

• Financial Management: Maintain accurate records of income and expenditure, with a focus on credit control and invoice management to ensure financial stability.
• HR Support: Assist with recruitment, payroll, and employee relations, creating a supportive and inclusive environment for our dedicated team.
• Administration Excellence: Oversee day-to-day administrative tasks, including managing schedules, coordinating meetings, and maintaining office supplies, with meticulous attention to detail.
• Team Collaboration: Foster a collaborative and positive atmosphere within the administrative team, providing guidance and support to enhance productivity and morale.
• Customer Service: Interact warmly and professionally with residents, families, and team members, ensuring their needs are met with care and compassion.

What We're Looking For:

• Warmth and Compassion: A genuine desire to make a difference and provide exceptional service to our residents and team members.
• Organisational Skills: Strong organisational abilities to manage multiple tasks efficiently and prioritise workload effectively.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage and connect with people from diverse backgrounds.
• IT Proficiency: Competency in Microsoft Office applications, including Word, Excel, and Outlook, to support administrative tasks effectively.
• Positive Attitude: A positive and proactive mindset, with a willingness to learn, adapt, and contribute to our vibrant team culture.

Rewarding You With Benefits That Truly Matter

At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the wayphysically, mentally, and financially.

What You Can Expect

Financial Wellbeing & Security, Career Growth & Development, Recognition & Appreciation

• Competitive pay we are proud to be a Real Living Wage Employer (or above)
• Annual salary reviews
• Joining bonus available in some homes
• Enhanced pay for working bank holidays (in care homes)
• Refer a Friend Scheme earn up to £1000 for each successful referral
• Enrolment onto our Westfield Cash back plan
• Excellent induction and continuous professional training & career Development Pathways
• Free Nurse PIN subscription renewal & Free RCNi Nurse subscription (if required)

Extra Perks You'll Love

• Free uniform
• Free Blue Light Card

Reap the Rewards

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

• Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
• Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
• Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Embrace our rewards and discount scheme Hallmark Rewards.
• Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.

At Hallmark Luxury Care Homes, we value diversity, respect, and collaboration. If you're ready to embark on a fulfilling journey where your skills and passion can shine, we invite you to apply and become part of our supportive and caring community. Together, let's make a positive difference in the lives of our residents and team members every day!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 655655 or send an email to [e-mail]