Business Support Administrator (BSA)

Polaris Community; London; On-site; GBP 19,000 - 24,000; Part time

Job summary

An established industry player is seeking a Business Support Administrator to provide vital administrative support in a dynamic environment. This role involves being the first point of contact, managing communications, and organizing meetings. The ideal candidate will possess strong organizational skills and a solid understanding of data protection regulations. Join a dedicated team that values safeguarding and promoting the welfare of children and vulnerable adults. This part-time position offers a generous holiday allowance and a supportive work atmosphere, making it an exciting opportunity for those looking to make a difference.

Benefits

Generous Holiday Allowance

Life Insurance x 2

Employee Discount Scheme

Qualifications

• Proven administrative experience with excellent IT skills.
• Strong interpersonal and communication skills, both verbal and written.

Responsibilities

• Be the first point of contact for the service, managing emails and calls.
• Coordinate and process DBS and vetting applications accurately.

Skills

Administrative Experience

Microsoft Office

Interpersonal Skills

Communication Skills

Organizational Skills

Understanding of GDPR

Education

GCSE Grade C in English

GCSE Grade C in Maths

Job description

Join to apply for the Business Support Administrator (BSA) role at Polaris Community

Company:

Polaris Children's Services

Contract:

Part Time, Permanent

Specific Hours:

30 hours a week (37.5 hours FTE)

Salary:

£19,099.98 pro rata salary (£23,874.98 FTE)

Location

Cyprus- Episkopi

Benefits:

Generous Holiday Allowance, Life Insurance x 2, Employee Discount Scheme

About Us

Polaris Children's Services is part of the Polaris Community of companies and delivers statutory and non-statutory social care services in the UK and to military communities overseas. Since 2014, we have provided social work services to the Ministry of Defence in Germany and expanded our overseas work across Europe, Canada, Kenya, Belize, the USA, and Saudi Arabia. From July 2020, we expanded services to include the British Forces Social Work Service in Cyprus and the South Atlantic Islands. We are seeking a Business Support Administrator to support personnel in Dhekelia and RAF Akrotiri, acting as the initial point of contact for enquiries.

Role Responsibilities

1. Be the first point of contact for the service, providing administrative support and reception cover, managing emails and calls, recording messages, and responding to enquiries.
2. Manage Child Protection, Child in Need, and other professional meetings, including scheduling, booking rooms, organizing refreshments, taking minutes, and other arrangements.
3. Input new referrals into the client system, CHARMs, ensuring details are accurate and updated.
4. Coordinate and process DBS, child-minding, and vetting applications accurately and promptly.
5. Compile statistics and analysis for the BFSWS team to produce monthly, quarterly, and annual reports for the Business Support Manager.
6. Ensure all literature and publicity materials have the correct branding.
7. Coordinate with HQ Episkopi for booking accommodation, travel, and security for staff and visitors.
8. Maintain awareness of safeguarding responsibilities and complete mandatory training.
9. Assist in maintaining office equipment and furniture in the BFSWS Cyprus offices.
10. Provide cover at other BFC Units in Cyprus as needed.
11. Comply with all Military Standing Orders.
12. Perform additional tasks as required, consistent with the role.

Essential Skills & Experience

1. GCSE Grade C or equivalent in English and Maths.
2. Proven administrative experience with excellent IT skills, including Microsoft Office.
3. Strong interpersonal and communication skills, both verbal and written.
4. Ability to work independently and as part of a team.
5. Good organizational skills, able to prioritize and manage workload, and produce high-standard documents.
6. Understanding of confidentiality, Data Protection Act, and GDPR.

Polaris Children's Services is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The successful candidate will undergo an enhanced DBS Check, with costs covered by Polaris. Candidates must have the right to live in Cyprus; this role does not support relocation or immigration assistance. UK Family Members must have at least 12 months remaining on their posting before applying.