Business Support Administrator (BSA)

Business Support Administrator (BSA)

Company:

Polaris Children's Services

Contract:

Part Time, Permanent

Hours:

30 hours a week (37.5 hours FTE)

Location:

Cyprus - Episkopi

Benefits:

Generous Holiday Allowance, Life Insurance x 2, Employee Discount Scheme

About Us

Polaris Children's Services is part of the Polaris Community of companies, delivering social care services in the UK and overseas, including support for military communities across various countries.

Role Overview

We are seeking a Business Support Administrator to support personnel in Dhekelia and RAF Akrotiri, including the Senior Social Worker, Personal Family Support Worker, and Child Care Co-Ordinator. The BSA will be the first point of contact for inquiries.

Responsibilities

1. Serve as the initial contact point, providing administrative support, reception coverage, and managing communications.
2. Coordinate professional meetings, including scheduling, room bookings, refreshments, minute-taking, and related arrangements.
3. Accurately input and update referrals in the client system, CHARMs.
4. Manage DBS, child-minding, and vetting applications, ensuring timely processing.
5. Compile statistics and prepare reports for KPI tracking and other analytics.
6. Ensure all literature and publicity materials adhere to official branding standards.
7. Coordinate logistics such as accommodation, travel, and security for staff and visitors with HQ Episkopi.
8. Maintain awareness of safeguarding responsibilities and complete mandatory training.
9. Assist in maintaining office equipment and furniture in the Cyprus offices.
10. Provide support at other BFC Units in Cyprus as needed.
11. Comply with all Military Standing Orders.

Minimum Requirements

• GCSE Grade C or equivalent in English and Maths.
• Proven administrative experience with strong IT skills, including Microsoft Office.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Strong organizational skills with the ability to prioritize and manage workload.
• Understanding of confidentiality, Data Protection Act, and GDPR.

Additional Information

Applicants must be eligible to work in Cyprus, and the role requires completion of an enhanced DBS and Cyprus Police Check. Polaris is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.