Business Support Administrator

Devon Partnership NHS Trust; Torquay; On-site; GBP 24,000 - 26,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen engagierten Administrator, um das freundliche Team zu verstärken. In dieser Rolle werden Sie umfassende administrative Unterstützung für das klinische Team leisten und als erster Ansprechpartner für Klienten und Fachleute fungieren. Sie bringen ausgezeichnete Kommunikations- und Organisationsfähigkeiten mit und sind versiert im Umgang mit Microsoft-Anwendungen. Diese Position bietet die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, das sich für die Förderung von gutem psychischen Wohlbefinden und Inklusion einsetzt. Wenn Sie eine Leidenschaft für die Unterstützung von Menschen in der Gemeinschaft haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung in der Verwaltung mit NVQ 3 oder gleichwertigem Wissen.
• Kenntnisse in Microsoft-Produkten wie Outlook, Word, Teams und Excel.

Responsibilities

• Bereitstellung umfassender administrativer Unterstützung für das klinische Team.
• Erster telefonischer Kontakt für Klienten und Fachleute.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Zeitmanagement

Teamarbeit

Microsoft Outlook

Microsoft Word

Microsoft Teams

Microsoft Excel

Education

NVQ 3 in Administration

GCSE English

ECDL

Job description

Location: Torquay, TQ2 7AA
Salary: £24071.00 to £25674.00
Date posted: 9th May 2025
Closing date: 23rd May 2025

We are looking to recruit an enthusiastic and self motivated administrator to join our small friendly team. You will provide comprehensive administrative support to our community clinical team based at Torbay Hospital. The administrative team occupy bright newly refurbished offices alongside the clinical staff within the hospital site.

The successful applicant will possess excellent communication and organisation skills. You will also have good time management as well as being a team player.

Main duties of the job

You will be working alongside other administrative staff as well asour clinical team. You will be the first telephone contact forclients and professionals and must have a good telephone manner.You should also have experience using Microsoft products such as MS Outlook, Word,Teams and Excel. You will be working from a shared email address picking uptasks such as appointment letters, referrals, room bookings as well as updating our patientrecord system. You will also be required to minute take professional meetingsface to face and via MS Teams. Full trainingwill be provided.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

• NVQ 3 in Administration or equivalent level of administration knowledge and experience. GCSE English or Equivalent RSA Stage 3 Word Processing Evidence of continuing professional and personal development
• ECDL (European Computer Driving Licence) Shorthand or Speedwriting

Experience

• Knowledge of healthcare, particularly with an interest in the Mental Health and the Learning Disability Sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.