Business Support Administrator

NHS; Sand Bay, South Hams, Totnes; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Business Support Administrator to join their dynamic team. This role involves providing essential administrative support, ensuring smooth office operations, and collaborating with a dedicated group of professionals. Ideal candidates will possess strong organizational and communication skills, with a background in clerical or reception duties. This is a fantastic opportunity to contribute to a vibrant community service focused on improving health outcomes for children and young people. If you are enthusiastic about making a difference in healthcare, we want to hear from you!

Qualifications

• Good general education, e.g., GCSEs or equivalent.
• Relevant administrative or IT qualifications.

Responsibilities

• Provide support across office and service activities.
• Assist clinicians and managers with administrative tasks.

Skills

Microsoft Office

Interpersonal Skills

Organizational Skills

Communication Skills

Reception Experience

Education

GCSEs or equivalent

NVQ level 2 or equivalent experience

Job description

Go back Torbay and South Devon NHS Foundation Trust

Business Support Administrator

The closing date is 16 May 2025

We are excited to be advertising for a Business Support Administrator working 22.5 hours per week (three days, 9am-5pm) predominately based at our Lescaze office, Dartington.

Children and Family Health Devon (CFHD) is the place to be!

We have developed an innovative, integrated model of children's community services and now looking to appoint enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.

As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues.

This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.

Main duties of the job

You will have a key role in providing support across the full range of office and service activities, including the smooth running of the office, reception and front of house duties and administrative support to a range of frontline clinicians & managers and our children, young people and their families.

About us

Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon, including;

• Torbay and South Devon FT
• Royal Devon University Healthcare NHS Foundation
• Livewell South West

CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services, based on the i-Thrive Framework, in response to consultation with our service users and communities.

Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.

"We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure".

Our vision is to be a successful, vibrant, partnership that benefits the communities we serve.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications & Training

• Good general education e.g. GCSEs or equivalent.
• Accurate and Efficient IT and Keyboard Skills
• Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience.

Knowledge & Experience

• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post.
• Clerical, administrative or reception experience (minimum 3 months).
• Clerical, administrative or reception experience (minimum 1 year). Experience within a customer care, healthcare, education or social care setting
• Interested/enthusiastic about working within our services.

Specific Skills

• Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing
• Ability to work as part of a team.
• Responsive attitude to delegation of tasks.
• Ability to work with discretion, sensitivity and maintain confidentiality.
• Good planning and organisational skills and ability to meet deadlines.
• Able to contribute to the changing demands of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Torbay and South Devon NHS Foundation Trust