Business Support Administrator

South & East Lincolnshire Councils Partnership; Spalding; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading council's Housing Services Team as a Business Support Administrator to make a positive difference in the community. You'll support residents, manage various administrative tasks, and engage with diverse audiences within a dynamic environment. This role offers career progression and excellent benefits, including a generous pension scheme and flexible working options.

Benefits

Local Government Pension Scheme with 23.8% employer contribution

Generous annual leave scheme + option to buy more

Employee Assistance Programme

Employee Benefits Platform

Cycle to work scheme*

Free Eye Test voucher

Flexible Working Policy

Excellent career progression and training opportunities

Qualifications

• Previous experience in office administration required.
• Ability to engage with diverse audiences effectively.
• Strong initiative and ability to work as part of a team.

Responsibilities

• Support residents in maintaining comfortable homes.
• Handle Right to Buy Applications and tenancy administration.
• Work on community projects to drive positive change.

Skills

Microsoft Office Proficiency

Excellent Communication Skills

Decision Making

Attention to Detail

Job description

Join Our Housing Services Team – Make a Real Difference Every Day!

Are you looking to kickstart your career with the council? We have an exciting opportunity for a Business Support Administrator to join our team at South Holland District Council.

Are you passionate about people, communities, and creating safe, welcoming places to live? Then a career in Housing Services could be your perfect fit! We’re looking for enthusiastic, community-minded individuals to join our team. In Housing Services, no two days are the same—you’ll be:

• Supporting residents to maintain safe, secure, and comfortable homes
• Working closely with communities to understand their needs and improve neighbourhoods
• Listening to tenants’ voices and ensuring they’re heard
• Driving positive change through projects, partnerships, and innovation

Whether you're out on estates, solving problems, or helping shape future housing strategies, your work will have a lasting impact. You will play a crucial role in various technical projects and administrative tasks, including handling Right to Buy Applications, Shared Ownership Enquiries, and Tenancy Administration. This role offers exposure to a variety of tasks and requires the drive and commitment to help with the continued transformation of our successful Housing Service.

What we are looking for:

• Proficiency in Microsoft Office packages and previous experience of office administration
• Proven ability to make decisions and take responsibility for actions
• Excellent communication skills to effectively engage with diverse audiences
• Ability to work on own initiative as well as part of a team
• Accuracy and attention to detail, especially when working to tight deadlines

You will be joining a friendly, busy, and hardworking service dedicated to delivering efficient administration for the Housing Service.

BENEFITS: We offer excellent terms and conditions of employment, including:

• Local Government Pension Scheme with 23.8% employer contribution
• Generous annual leave scheme + option to buy more
• Employee Assistance Programme
• Employee Benefits Platform with retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test voucher
• Flexible Working Policy
• Agile Working Policy*
• Car mileage reimbursement*
• Excellent career progression and training opportunities
• Long Service Recognition*

*Certain restrictions may apply

ABOUT US: Boston Borough Council, East Lindsey District Council, and South Holland District Council have formed the South & East Lincolnshire Councils Partnership, the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region, resulting in many positive outcomes.

Over time, services are expected to become formally shared across the three Councils, creating opportunities for colleagues to be involved in new and innovative areas of work.

If you are interested in having a confidential conversation about the role, please contact Tracy Sandom on 01775 764580.

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.

Find out more about our Equal Opportunities on our website

The Council reserves the right to change the closing date depending on application numbers. Interviews may be arranged virtually or in person when suitable candidates apply, which may be prior to the closing date.

For this role, the successful applicant will be required to complete a DBS check as part of the onboarding process.