Sales Support Administrator

Ascendant Recruitment; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment company seeks a Sales Support Administrator to join their Customer Development team in Bedford. The ideal candidate will manage customer orders, liaise between teams, and ensure exceptional service quality. Strong organizational and communication skills are essential, along with a proactive customer service approach.

Qualifications

• Previous experience in customer service, sales support, or administrative role is essential.
• Ability to thrive in a fast-paced, team-oriented environment.
• Confidence using internal systems and following structured processes.

Responsibilities

• Managing the Key Accounts inbox and processing customer orders with accuracy.
• Liaising with the warehouse and sales teams to ensure smooth order fulfilment.
• Maintaining professional communication with customers and colleagues.

Skills

Attention to detail

Organisational skills

Communication skills

Customer service mindset

Job description

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Brogborough, Bedford - Must have own transport due to the site location

Are you highly organised, detail-oriented, and passionate about providing outstanding customer service? If so our client is looking for a Sales Support Administrator to join their dynamic Customer Development team and play a crucial role in supporting the growth and success of their sales division.

As a Sales Support Administrator, you’ll work closely with the Account Managers and be responsible for managing customer orders, coordinating internal communications, and ensuring a seamless experience for all valued clients. You’ll be at the heart of their operations, help them to maintain and grow their market position.

Your responsibilities as a Sales Support Administrator will include but are not limited to:

• Managing the Key Accounts inbox and process customer orders with accuracy and efficiency.
• Ensuring orders are entered into the system promptly, supporting timely and complete delivery.
• Liaising with the warehouse, customer service, and sales teams to ensure smooth order fulfilment.
• Supporting workload distribution across the team and assist with general administrative tasks.
• Maintaining open, honest, and professional communication with both customers and colleagues.
• Flagging and escalating customer issues to the appropriate team for swift resolution.

To be a successful Sales Support Administrator, you must have:

• Excellent attention to detail and strong organisational skills.
• Confident and professional communication skills, both written and verbal.
• Ability to thrive in a fast-paced, team-oriented environment.
• Confidence using internal systems and following structured processes.
• Customer-first mindset with a passion for delivering outstanding service.
• Previous experience in a customer service, sales support, or administrative role.

If you feel you have what it takes to be a successful Sales Support Administrator, please apply today because we’d love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton’s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, sales & marketing and digital marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit www.ascendantrecruitment.co.uk