Business Support Administrator

You Play Netball; Warwick; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading sports organization is seeking a Business Support Administrator to facilitate the onboarding of new players. The role requires excellent communication and problem-solving skills, along with various administrative tasks to support the Head of Department. The ideal candidate will thrive in a dynamic environment and be proactive in their approach.

Benefits

Company Pension

Flexitime

On-site parking

Bonus Scheme

Qualifications

• Excellent telephone manner and communication skills.
• Good initiative and problem-solving abilities.

Responsibilities

• Registering new customers on the automated website.
• Communicating with customers via telephone and email.
• Maintaining regular contact with umpires and assisting in recruiting.

Skills

Communication

Problem Solving

Adaptability

Job description

Job Title: Business Support Administrator

We are seeking a highly organized and proactive Business Support Administrator to ensure the smooth onboarding of new netball players into our 'You Play Netball' leagues. The ideal candidate will possess excellent communication skills, especially over the telephone, be adept at problem-solving, and able to think quickly. The role involves handling various administrative tasks, including coordinating with customers, umpires, and venues.

Main duties include:

1. Registering new customers on our automated website and assisting existing customers.
2. Communicating with customers via telephone and email.
3. Maintaining regular contact with current umpires and assisting in recruiting new umpires.
4. Sourcing and negotiating bookings with new venues to ensure sessions are held in key locations.
5. Updating our in-house online CMS daily.
6. Responding to email queries.
7. Performing ad hoc tasks to support the Head of Department.

Attributes required:

• Excellent telephone manner and communication skills.
• Good initiative and problem-solving abilities.
• Adaptability and willingness to take on new challenges.

Job Details:

• Type: Full Time / Flexible
• Location: Must be able to commute to our Head Office in Warwick
• Benefits include:
• Company Pension
• Flexitime
• On-site parking

Schedule: Monday to Friday

Requirements: Full UK Driving Licence

• Bonus Scheme
• Flexible hours

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Sports Teams and Clubs