Business Services Assistant

Derbyshire County Council; Ilkeston; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Local government pension scheme

Flexible working

Training and development opportunities

Paid travel expenses

Smarter travel scheme

Supportive management and team

Job summary

Derbyshire County Council is seeking a committed administrative assistant to support the Derbyshire Adult Community Education Service (DACES). The role involves organising exams, processing financial data, and ensuring smooth centre operations.

You will work with colleagues to provide high-quality service across locations, with a focus on deadlines and data confidentiality. The post requires good IT skills, strong communication, and the ability to travel between sites as needed.

Qualifications

• NVQ Level 2 qualification or relevant office experience.
• Excellent IT skills and proficiency with Microsoft packages.
• Experience of working in a busy office environment.
• Excellent communication skills, both written and oral.
• Ability to prioritise and meet deadlines.
• Ability to travel to meet service needs and work across sites.

Responsibilities

• Organising and processing exams
• Processing of financial information
• Health and safety tasks
• Responsibility for centre operations
• Supporting colleagues, liaising with customers/learners
• Excellent IT skills, including Microsoft packages
• Maintain confidentiality and handle data responsibly

Skills

Excellent communication

Organisational skills

Prioritisation

Data analysis

Confidentiality & GDPR understanding

Flexible / adaptable

Education

NVQ Level 2 or equivalent

Tools

Microsoft Office / MS 365

Job description

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support to Derbyshire Adult Community Education Service (DACES). You will be joining a friendly team and the ability to work effectively as part of that team and meet deadlines is essential. The role is varied and fast paced. You may be required to work across different locations and must be able to travel to meet service needs. The working pattern for this role is Monday to Wednesday in centre. What will I be doing (training will be provided):

• Organising and processing exams
• Processing of financial information
• Health and safety tasks
• Responsibility for centre operations
• Supporting colleagues, liaising with customers/learners
• Excellent IT skills, which includes the use of Microsoft packages.
• Experience of working in a busy office environment.
• Excellent communication skills both written and oral.
• Excellent organisational skills and an ability to prioritise and work to deadlines.
• An ability to interpret information and analyse data.
• An understanding of confidentiality, GDPR and Data Protection.
• Previous financial experience would be beneficial.
• NVQ Level 2 qualification or relevant office experience.
• Enthusiasm and transferable skills

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

We are committed to safeguarding and promoting the welfare of children. Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided.

Provisional interview date: week commencing 2nd November 2026

Interviews will be conducted at the Centre and arrangements will be confirmed with successful candidates.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values - being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.