Business Services Advisor

Ripon Bid Ltd.; Ripon; Remote; GBP 20,000 - 24,000; Part time

Job summary

Fountains Abbey & Studley Royal seeking a Business Services Co-ordinator to support daily operations, bookings, and back-office tasks. You’ll balance tills, assist with security and planning, and participate in the Duty Manager rota in a busy visitor site.

The role focuses on delivering high standards of service and presentation while coordinating across teams and volunteers. 30 hours/week, fixed-term 24 months.

Qualifications

• Experience providing business support and facilities/office supervision.
• Strong written and spoken communication abilities.
• Ability to work in a team and on own initiative, with good prioritisation.
• Flexible, people-focused, and capable of multi-tasking in a busy environment.

Responsibilities

• Support day-to-day operations across the property to ensure smooth running.
• Manage group visit bookings and assist with back-office functions.
• Balance safes and uphold security procedures within till systems.
• Oversee internal and external function bookings and financial tracking.
• Contribute to emergency planning activities and duty manager rota.

Skills

Business support

Facilities supervision

Communication skills

Teamwork & initiative

Multi-tasking

Prioritisation

Tools

Power Apps

Power Automate

Job description

We’re looking for a Business Services Co-ordinator to join us at Fountains Abbey & Studley Royal.

If you thrive on organisation, enjoy working with a wide range of people, and take pride in delivering high standards of service and presentation, this could be the perfect opportunity for you.

Salary: £22,089.60 per annum (based on £27,612 FTE)

Contract Duration: Fixed term contract for 24 months

Working Pattern: You’ll work 30 hours per week, usually worked Monday to Friday. Some weekend and Bank Holiday working will be required on a rota basis.

Reporting to the Business Services Lead, you’ll be part of a friendly team of five, providing excellent support to staff, volunteers and visitors. Our open-plan office in the Visitor Centre can be busy at times, but it’s also the heart of the organisation, offering plenty of opportunities to get involved, work with different teams, and get to know colleagues from across the site.

You’ll support the day-to-day operations at Fountains Abbey, providing business support across a wide range of activities. Your advice and experience will be sought by colleagues beyond the office team, and you’ll play an important role in helping the property run smoothly, including being a member of the Duty Manager rota. This is a busy and varied environment with a lot going on, so no two days are the same.

You’ll have the opportunity to contribute to a variety of workstreams and support teams across the property, including managing group visit bookings; using Power Apps and Power Automate to support processes and improve efficiency; helping to administer the back-office functions of our till system, including balancing safes and ensuring compliance with security procedures; overseeing internal and external function bookings; supporting financial tracking; and contributing to emergency planning activities.

You’ll be a champion of best practice when it comes to business support and will confidently challenge the status quo when you think there’s a better way of doing something.

You can view the full role profile for this role here . You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we’re looking for. We’d love to hear from you if you’re:

• experienced in giving business support, along with responsibility for facilities or office supervision
• good at communicating, both in writing and speaking
• able to work as part of a team, but also on your own initiative
• flexible and focused on people
• happy to multi-task and manage your own priorities and workload
• able to remain focused and complete tasks effectively in a busy environment