Business Relationship Manager

ramsayhealthcare; Bingley; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Medical Cover

Life Assurance x3 salary

Private Pension (Ramsay matching 5%)

Employee Assistance Programme

25 days annual leave + bank holidays

Flexible shift patterns

Volunteer leave

Job summary

The Yorkshire Clinic, part of Ramsay Health Care UK, is seeking a Business Relations Manager to lead a small team on site with travel to regional stakeholders. The role focuses on increasing referrals and revenue by building strong links with consultants, GPs, and other external partners, using high-quality communications.

You will plan educational events, develop engagement strategies, and leverage data insights to optimise time and resources for both new and existing referrers as part of the

Qualifications

• Experience in healthcare or sales/account management.
• Ability to work in a field-based role and autonomously when visiting stakeholders.
• Excellent communication and negotiation skills.
• Willingness to travel to regional stakeholders and events.
• Full UK driving licence driving licence.

Responsibilities

• Lead a small team and report to Hospital Manager.
• Drive growth and referrals across payor channels into the hospital.
• Organise and facilitate educational events.
• Develop referral opportunities between consultants, GPs and other external stakeholders.
• Use analytics and data insight to optimise outreach and resource use.

Skills

Stakeholder engagement

Sales & account mgmt

Communication skills

Negotiation

IT literacy

Driving licence

Team leadership

Flexibility

Job description

Job Advert

Business Relations Manager

37.5 hours per week

The Yorkshire Clinic - Bingley

The Yorkshire Clinic is one of West Yorkshire's leading private hospitals, part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.

The hospital opened in 1982 and has built an excellent reputation for delivering first class healthcare for patients with health insurance, patients who are self-funding treatment and NHS patients exercising choice through the e-referral system.

The Role:

This exciting role, leading a small team and reporting to the Hospital Manager, is pivotal in driving growth and increased referrals across all payor channels into the hospital, by developing and delivering excellent stakeholder engagement and communications.

The Business Relations Manager role is based primarily on site but will include travelling to visit stakeholders in our regional area. The role is accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community.

The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face.

You will be responsible for assisting with developing an engagement strategy and delivering promotional activity.

The role will be supported by using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the centre's strategic business plan and targets.

What you'll bring with you:

• Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
• Ability to work effectively in a team environment and autonomously when in a field-based role.
• Excellent communication and negotiation skills.
• Tenacity and resilience; a strong desire to achieve targets.
• Strong IT literacy.
• Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
• Great customer service skills with the ability to build lasting client relationships.
• Excellent time management skills with the ability to re-prioritise and adapt quickly.
• Excellent interpersonal skills and ability to build and maintain commercial relationships and networks.
• An understanding of the UK healthcare market
• Full UK driving licence and access to a vehicle.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work-Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all, this role is subject to an Enhanced DBS check.

We value your application and welcome any ques