Business Process Analyst

Bristol City Council; West of England; Hybride; GBP 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible working

LGPS

Generous annual leave

Résumé du poste

Bristol City Council is seeking an Analyst to deliver analytical capacity in a new team for Adult Social Care, joining improvement colleagues to understand performance and where change makes the greatest difference. The role focuses on business analysis, process mapping and designing improved ways of working, turning evidence into practical improvement.

You’ll join a multidisciplinary unit that connects intelligence, planning, governance and performance to turn insight into action and to

Qualifications

• Has experience as a Business Analyst or similar in change/transformation.
• Able to map and improve business processes for measurable service gains.
• Strong facilitation, communication and stakeholder engagement skills.
• Confident problem solver with strong analytical abilities.
• Can manage priorities and deliver independently to deadlines.
• Committed to collaboration, inclusion and continuous improvement.

Responsabilités

• Provide analytical capacity within the new team to understand Adult Social Care performance and where improvements can be made.
• Apply business analysis techniques to understand services and user needs, map processes and redesign ways of working.
• Support design and implementation of improved working practices and governance, dashboards and performance information.

Connaissances

Business Analyst

Analytical thinking

Stakeholder engagement

Problem solving

Prioritisation

Collaborative working

Description du poste

The Analyst will provide analytical capacity within the new team, working alongside improvement colleagues to help us understand what is happening across Adult Social Care and where change can make the greatest difference. The new structure explicitly includes a BG12 Analyst within the team.

The role will use business analysis techniques to understand services and user needs, map and redesign processes, analyse operational issues and support the design and implementation of improved ways of working.

We're looking for someone who, This isn't just about filling individual posts. We're creating a team that can connect evidence, insight and improvement.

The new unit is intended to provide a central Adult Social Care business management and improvement hub and a reliable source of performance and improvement information, while supporting service planning, dashboards, governance, risk, assurance and complex improvement programmes.

The Service Improvement function will complement this by working directly with services to understand challenges, redesign processes, embed continuous improvement and strengthen data-informed decision-making.

That means you'll be joining a team where different professional skills are expected to work together rather than operate in isolation.

Why join us?

This is an opportunity to help shape a new function from the beginning. You'll be working at the centre of Adult Social Care, alongside colleagues from operational services, commissioning and other professional and corporate functions, helping to create stronger links between intelligence, planning, governance and improvement.

If you enjoy asking good questions, making sense of difficult problems, bringing people together and turning evidence into practical improvement, we'd like to hear from you.

• Has experience working as a Business Analyst or in a similar role within a change or transformation environment.
• Can analyse and improve business processes to achieve measurable service improvements.
• Has strong facilitation, communication and stakeholder engagement skills.
• Is a confident problem solver with strong analytical abilities.
• Can manage priorities effectively and deliver work independently to agreed deadlines.
• Is committed to collaborative working, inclusion and continuous improvement.

This is an exciting opportunity to join a newly developed Business Management Unit at the heart of Adult Social Care in Bristol.

We are building a multidisciplinary team that will bring together service improvement, business intelligence, performance, governance and change expertise, helping Adult Social Care understand how services are performing, identify where improvement is needed and turn insight into action.

Our ambition is to create a permanent improvement function focused on improving how Adult Social Care operates, alongside a business management function providing business intelligence, governance coordination, strategic support and oversight.

We are looking for people who are curious, collaborative and motivated by improving services and outcomes for Bristol residents.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

• flexible working and flexitime
• membership of the Local Government Pension scheme
• a generous annual leave allowance

In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.