Business Analyst

People's Partnership; Crawley; Hybrid; GBP 42,000 - 57,000; Full time

Benefits offered by this job

Generous pension up to 14%

Real living wage

Income protection & critical illness

Employee healthcare

Parental and adoption leave

Learning & development support

Travel season ticket loans

Volunteering days and charity payroll

Onsite gym

Social clubs and events

Job summary

People's Partnership in the United Kingdom is seeking a Business Analyst to provide analytical leadership across programmes within the Change portfolio, shaping initiative scope and enabling successful delivery of transformative change for a designated business unit.

You will analyse highly complex problems, influence strategy and support both Principal Business Analysts and the wider Analysis community, while building strong stakeholder relationships and ensuring traceability throughout

Qualifications

• Experience as a business analyst in complex, multi-stakeholder environments.
• Knowledge of BA frameworks (BABOK) and methodologies (Agile, Waterfall, Hybrid).
• Excellent analytical, problem-solving and communication skills.
• Experience mentoring or leading teams of analysts.

Responsibilities

• Provide analytical leadership across programmes and projects within the Change portfolio.
• Influence strategy and scope by providing insights, recommendations and thought leadership.
• Support Principal Business Analysts and the Analysis community to promote best practices.
• Build relationships with stakeholders across delivery, sponsors and cross-functional teams.
• Facilitate workshops, interviews and meetings to elicit requirements for large-scale projects.
• Act as a bridge between business and technology teams to ensure clear communication.
• Assist with business cases, process models, customer journeys, user stories and acceptance criteria.
• Ensure traceability and alignment of requirements throughout the project lifecycle.
• Collaborate with architects, developers and testers to design and deliver fit-for-purpose solutions.
• Support solution evaluation, vendor selection and implementation activities.

Skills

Analytical thinking

Stakeholder management

Communication & facilitation

Mentoring analysts

Requirements analysis

Job description

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What You'll Be Doing

The Business Analyst provides analytical leadership across programmes and projects within the Change portfolio, shaping initiative scope and enabling the successful delivery of transformative change for a designated business unit.

• Provide analysis services to highly complex business problems and opportunities, identifying innovative solutions that deliver measurable value.
• Influence business strategy and scope by providing insights, recommendations, and thought leadership.
• Support both Principal Business Analysts and the wider Analysis community, fostering best practices and continuous improvement.
• Build strong relationships with stakeholders across the delivery function, business sponsors and cross-functional teams.
• Facilitate workshops, interviews, and meetings to elicit, document, and validate business, functional, and non-functional requirements for large-scale projects and programs.
• Act as a bridge between business and technology teams, ensuring clear communication and shared understanding.
• Assist with the development of business cases, process models, customer journeys, user stories and acceptance criteria.
• Ensure traceability and alignment of requirements throughout the project lifecycle.
• Collaborate with architects, developers, and testers to design and deliver fit-for-purpose solutions.
• Support solution evaluation, vendor selection, and implementation activities.

What We’re Looking For

• Experience as a business analyst, with a proven track record in complex, multi-stakeholder environments.
• Strong knowledge of business analysis frameworks (e.g., BABOK), methodologies (Agile, Waterfall, Hybrid), and tools.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Excellent communication, facilitation, and influencing abilities.
• Experience in mentoring, coaching, or leading teams of analysts.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Volunteering days and charity payroll giving
• Onsite gym
• Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

• People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".