Business Operations TS2 Platform Specialist | London, UK

Virgin Money UK; London; Hybrid; GBP 49,000 - 62,000; Full time

Job summary

An established industry player is seeking a Business Operations TS2 Platform Specialist to enhance their digital banking services. This role involves managing technical changes in credit card systems and implementing strategic initiatives that align with business goals. You will leverage your expertise in TS2 and automation to influence key decisions and drive innovation. Join a dynamic team that is committed to creating memorable customer experiences while enjoying generous benefits from day one. If you are passionate about transforming banking and making a real impact, this position is perfect for you.

Benefits

38.5 Days Annual Leave

Paid Well-Being Days

Gender-Neutral Family Leave

Market-Leading Pension

Free Private Medical Cover

Flexible Benefits

Qualifications

• Experience in credit card systems, especially TS2.
• Proficient in designing automation workflows and managing projects.

Responsibilities

• Manage technical changes in Credit Card systems.
• Define and implement configurations for Unsecured Lending projects.

Skills

Credit Card Systems Expertise

TS2 Configuration & Integration

Automation Workflow Design

SQL Knowledge

Project Management

Test-Driven Development

Microsoft Office Proficiency

Tools

RPA Applications

Mobile Apps

Job description

Business Operations TS2 Platform Specialist

Business Operations TS2 Platform Specialist

Business Unit: Unsecured Lending
Salary range: £49,600 - £62,000 per annum DOE + benefits
Location: UK Hybrid (attendance at VM hubs such as Chester, Newcastle, London as required)
Contract type: Permanent

Our Team

Join our fast-paced business dedicated to digital transformation. We have made significant progress in becoming a digital bank, launching new digital propositions and embedding our colleague proposition, "A Life More Virgin." As we accelerate our digital agenda, this is an exciting time to join us.

Our Credit Card team is market-disrupting, target-smashing, award-winning, and growing rapidly. We need a talented team member to help us achieve our ambitious growth plans.

We are seeking a TS2 Specialist to join our Business Operations team. This role involves translating business strategies into system or process solutions. If you have experience in solving business problems through systems and processes, we want to hear from you.

Be part of something special in UK banking.

What you'll be doing

• Manage technical changes in Credit Card systems (TS2, RPA applications, Mobile App, Statements, Customer Communications).
• Configure TS2 and interfacing systems to align with business strategy and risk appetite.
• Define, test, and implement configurations for Unsecured Lending projects.
• Provide subject matter expertise to influence key business decisions on customer journeys and initiatives.
• Ensure system changes comply with regulatory and policy requirements.
• Deliver strategic initiatives and train junior team members through documentation and coaching.
• Follow development best practices, document requirements, and ensure test-driven development with auditable outputs.

What we need you to have

• Expertise in credit card systems (configuration & integration), TS2, RPA applications, mobile apps, and interfacing systems.
• TS2 experience is essential.
• Proficiency in designing and developing automation workflows.
• Basic knowledge of SQL and VBA.
• Experience managing complex projects and validating system changes.
• Ability to identify and resolve automation issues.
• Skill in translating strategies into deliverables and influencing decisions.
• Knowledge of test-driven development and documentation.
• Proficiency in Microsoft Office tools (Excel, PowerPoint).

Benefits

• 38.5 days holiday (including bank holidays), with options to buy more.
• Up to five extra paid well-being days annually.
• 20 weeks paid family leave, with total of 52 weeks including adoption or parental leave.
• Market-leading pension scheme.
• Free private medical cover, income protection, and life assurance.
• Flexible benefits including Cycle to Work, wellness assessments, and critical illness cover.

These benefits start from day one.

Interested?

If you're curious about this role, apply soon as we may close the advert early due to high interest. We support flexible working arrangements.

About Virgin Money

We aim to be the UK's best digital bank, combining over 180 years of heritage with innovative, customer-focused solutions. Our purpose is 'Making You Happier About Money.' Join us to make a difference and create memorable experiences for our customers.

Our Culture

We value diversity and inclusion, fostering a safe environment where all colleagues can contribute and grow. As a Disability Confident Leader, we support reasonable adjustments. For application support, contact [e-mail].

Note: In high-volume recruitment, we may limit interviews for disabled candidates meeting essential criteria.

Legal & Other Info

Roles are based anywhere in the UK if the role permits. You must have the right to work in the UK. Pre-employment checks include credit, criminal record, and references. Senior roles may require additional checks.

Advertised: 02 May 2025 GMT
Applications close: 09 May 2025 GMT