Business Operations Specialist

Salt; Greater London; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading education provider is seeking a Business Operations Team Leader for a 6-month remote contract. This role involves managing administrative processes, collaborating with teams, and implementing service improvements in a higher education context. Ideal candidates will have a strong operations background and a passion for enhancing the student experience.

Benefits

Private Medical Insurance

Life Assurance

Access to training and staff benefits

Student discounts

Season ticket loan

Qualifications

• Strong background in operations or administrative management.
• Highly organised with excellent attention to detail.
• Proactive mindset with a focus on customer service.

Responsibilities

• Manage and maintain administrative processes and service standards.
• Collaborate with internal teams and external stakeholders.
• Lead change implementation within a fast-paced academic environment.

Skills

Operations Management

Administrative Management

Team Collaboration

Customer Service

Data Analysis

Education

Higher Education Background

Job description

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New Opportunity – Business Operations Team Leader | Remote | 6 Months FTC Secondment

Must have HE Background

I'm working with a well-established, mission-driven education provider currently seeking a Business Operations Team Leader to join their business operations department. This is a 6-month, full-time fixed-term contract with fully remote working and the opportunity to lead meaningful change and service improvements.

If you have a passion for operations, process improvement, and team collaboration — and you're ready to step into a leadership role — this could be a great fit.

As Business Operations Team Leader, you will:

1. Manage and maintain administrative processes and service standards
2. Collaborate with internal teams and external stakeholders to enhance service delivery
3. Use data insights and feedback to identify and mitigate risks to the student experience
4. Support strategic projects and initiatives alongside senior leaders
5. Lead change implementation within a fast-paced academic environment

Must have HE background

What We're Looking For

• Strong background in operations or administrative management
• Highly organised with excellent attention to detail
• Comfortable working to deadlines and managing multiple priorities
• A confident communicator and team collaborator
• Proactive mindset with a focus on customer service and outcomes
• Must have background in working in HE

Candidates must be UK-based and have the right to work in the UK. Sponsorship is not available for this role.

The Offer

• Contract: 6-month fixed term (full time)
• Private Medical Insurance and Life Assurance
• Access to training, staff benefits, and student discounts
• Season ticket loan available

If you're interested – or know someone who might be – send your CV to [e-mail]

Additional Information

• Seniority level: Not Applicable
• Employment type: Temporary
• Job function: Education, Administrative, and Management
• Industries: Higher Education, Education Administration Programs, and Information Services