Senior Go-to-Market Operations Specialist

Scaled Agile, Inc.; London; Remote; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Senior Go-to-Market Operations Specialist to enhance operational efficiency and drive revenue growth. In this dynamic role, you will support the go-to-market strategy by optimizing processes across sales, marketing, and customer success teams. Collaborating closely with cross-functional teams, you will analyze sales data, maintain accurate forecasts, and track key revenue metrics. This position offers a unique opportunity for a proactive self-starter who thrives in a fast-paced environment and is passionate about operational excellence. Join us in shaping the future of agile operations!

Qualifications

• 4+ years in Revenue Operations or Sales Operations in a B2B environment.
• Proficiency in CRM systems and understanding of sales metrics.

Responsibilities

• Support execution of GTM strategy by optimizing processes across teams.
• Analyze sales data to identify trends and provide actionable insights.

Skills

Revenue Operations

Sales Processes

Data Analysis

Problem-Solving

Project Management

Education

Bachelor's Degree

Tools

Salesforce

Marketo

ChurnZero

Job description

Senior Go-to-Market Operations Specialist

Get AI-powered advice on this job and more exclusive features.

Company Description
Scaled Agile, Inc. (SAI) helps enterprises thrive in a world of change with SAFe, the most trusted system for learning and practicing agile ways of working. Together, SAFe Studio and SAFe’s proven framework provide everything individuals and teams need to link evolving strategy and execution. SAFe works by building a culture of resiliency that engages employees and focuses on customers so organizations can work with agility. Backed by a global network of partners and a community of professionals, SAFe promotes collaboration so today’s leaders can build a better future.

Based in Boulder, Colorado, SAI is a member of the Pledge 1% corporate philanthropy movement. Through this program, SAI contributes to the local community and seeks to inspire and encourage other companies to do the same.

Job Description

Overview: We are seeking a highly motivated and analytical Senior GTM Operations Specialist to join our dynamic Commercial Organization. In this role, you will support and optimize our go-to-market (GTM) strategy, enhance operational efficiency across sales, partner, and customer success functions, and drive revenue growth. You will collaborate closely with cross-functional teams to ensure smooth process execution, alignment, and performance maximization.

The ideal candidate will have a strong background in revenue operations, sales processes, and data analysis, with a passion for optimizing workflows and operational efficiencies. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys working at the intersection of strategy, data, and execution.

Key Responsibilities:

• GTM Operations & Strategy: Support execution of GTM strategy by optimizing processes across sales, partner, marketing, and customer success teams to ensure seamless alignment.
• Sales Enablement: Collaborate with sales leadership to improve sales processes, including CRM management, pipeline tracking, forecasting, and performance metrics.
• Performance Analysis: Analyze sales data to identify trends and opportunities, providing actionable insights to leadership for strategy adjustments.
• Forecasting & Reporting: Maintain accurate sales forecasts, track KPIs, and create reports to assess sales efficiency and effectiveness.

Additional Responsibilities:

• Partner Renewal Process & Automation: Manage renewal quoting and communication for partner renewals, and identify automation opportunities for internal and partner-facing processes.
• Cross-functional Collaboration: Act as a liaison between sales, marketing, and customer success teams to ensure alignment on GTM initiatives and data integrity.
• Revenue Metrics & Performance Tracking: Track key revenue metrics, develop dashboards, and define KPIs to measure success and inform decisions.
• System & Tools Management: Optimize CRM and GTM tools, support system integrations, and improve workflows.
• Process Improvement & Automation: Document processes, identify automation opportunities, and implement improvements to increase efficiency.
• Other Responsibilities: Support ad-hoc projects, communicate progress to leadership, and contribute to overall operational excellence.

Qualifications:

• 4+ years in Revenue Operations, Sales Operations, or GTM Operations within a B2B environment.
• Proactive self-starter with strong problem-solving skills.
• Proficiency in CRM systems (preferably Salesforce).
• Deep understanding of revenue and sales metrics.
• Technical familiarity with data integration and automation tools.
• Strong project management and communication skills.
• Ability to adapt quickly and pay attention to detail.

Desired Skills:

• Salesforce Certification or equivalent.
• Experience with tools like Marketo, ChurnZero, and sales efficiency platforms.
• Process improvement certifications or experience.

Additional Information:

As part of our recruitment process, please complete the Culture Index survey: https://go.cultureindex.com/s/5Gl1qSthKY

This position is based at your home office in London, England.