Business Operations Manager

ZipRecruiter; South Kesteven; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry leader in Vocational Case Management is seeking a skilled business leader to oversee daily operations. This role encompasses finance, IT, HR, and administration, requiring a Bachelor's Degree in Business Administration and significant experience in Operations Management. The ideal candidate will possess strong communication and analytical skills, with the ability to lead and inspire a team. Flexible work-from-home options are available, making this an exciting opportunity for someone looking to make a significant impact in a small business environment. Join a team dedicated to providing professional guidance in employee injury cases and vocational rehabilitation.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• 5+ years of Operations Management experience in Healthcare, Insurance, or Legal.
• Strong leadership and analytical skills with a focus on customer service.

Responsibilities

• Manage daily business operations including finance, IT, HR, and administration.
• Oversee organizational accounting functions and prepare financial reports.

Skills

Oral and written communication skills

Analytical abilities

Leadership skills

Advanced Excel skills

Advanced Access skills

Customer Service focus

Problem-solving

Organizational skills

Education

Bachelor's Degree in Business Administration

Master's Degree

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

SCA Pacific Case Management has a challenging opportunity for an experienced business leader.

This position performs hands-on management and oversight of daily business operations to include:

1. Finance: Manages and coordinates organizational accounting functions to include outsourced providers, preparation of financial reports, and assists in the development of the annual budget.
2. Information Technology: Manages, coordinates, and oversees organizational computer resources and systems. Will become Subject Matter Expert.
3. Human Resources: Interviews, hires, and onboards new staff, oversees the performance management system, disciplinary actions, and manages company benefits to include working with various vendors.
4. Administration: Provides direct oversight of the administrative team and support to the company.
5. Facilities: Oversees the organization's facilities to include formal lease documents, insurance, and furniture.

This position is salaried and must be able to meet the demands of the business needs, working directly with the Principal Group.

Requirements:
Bachelor's Degree in Business Administration or related field required. Master's Degree preferred. Five years of Operations Management experience in Healthcare, Insurance, or Legal.

Desired Skills:
Excellent oral and written communication skills, coupled with the ability to comfortably and confidently present to all levels within the company. Ability to provide business recommendations based on statistical data, thoroughly researched alternatives, and known metrics. An independent problem solver with sound analytical abilities capable of high-quality judgments and decisions. Advanced planning and organizational skills. Innate Customer Service focus with the ability to meet time-sensitive deadlines. Leadership skills to include the ability to motivate and inspire staff. Detail-oriented with a demonstrated ability to self-motivate and follow through on projects. Advanced Excel and Access skills.

SCA Pacific Case Management is a small business and an industry leader in Vocational Case Management. We provide professional guidance and management in employee injury cases and throughout the vocational rehabilitation process.

Visit our website at www.scapacific.com

SCA Pacific is an equal opportunity employer.

Applications will be accepted through 3/28/25.

Flexible work from home options available.