Resourcing Planning Manager Operations · ·

Corndel Limited; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading UK management and technology training provider seeks a skilled Resourcing Manager to enhance operational resource allocation. This pivotal role involves stakeholder collaboration, optimizing resource utilization, and managing monthly planning processes, contributing directly to the company's growth. Ideal candidates will demonstrate strong analytical abilities, excellent communication skills, and a commitment to operational excellence.

Benefits

Flexible working environment

Supportive and inclusive culture

Autonomy over your role

Qualifications

• 1 year of experience in resource planning or workforce management preferred.
• Experience with apprenticeship standards and curriculum essential.
• Demonstrable experience working across departments with mixed stakeholders.

Responsibilities

• Monthly PDE resource planning across the Operations pipeline.
• Collaborate monthly with Delivery Director- Resourcing on strategies.
• Generate monthly resourcing reports for forecasting.

Skills

Analytical skills

Communication skills

Critical thinking

Stakeholder collaboration

Education

Bachelor’s degree in business administration or related field

Tools

Monday.com

Excel

PowerBI

Job description

Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

The role:

Corndel is seeking exceptional individual to join our Operations Resourcing team as a Resourcing Manager. We are looking for a skilled Resourcing Manager to work directly with our Delivery Director- Resourcing and Director of Operational Resourcing to support in operational resource allocation, communication, planning, forecasting, and utilisation optimisation for our Operations Team. The Resourcing Manager will be responsible for identifying Professional Development Expert (PDE) resource gaps, proposing utilisation opportunities and solutions, and maximising the use of PDE resource to support the needs of the growing sales pipeline. The ideal candidate will have strong critical thinking skills, excellent communication abilities, and a proven record of optimising resources to meet business objectives. Being able to work flexibly and under pressure is key to success in this role. Additionally, they will manage stakeholder collaborations to ensure the highest utilisation of operational resources and best outcomes for learners and clients. They will work collaboratively with PDEs, Ops leads, business development team members, the Learner events team and Compliance team to ensure the smooth onboarding of learners each month. This role is pivotal in continuing operational success at scale for Corndel.

Responsibilities include:

Operational resourcing

• Monthly PDE resource planning across the Operations pipeline
  • PDE monthly allocations
  • BIL returner allocation and planning
  • Learner transfer allocation
  • Handover learner caseloads
  • Late additions management
  • CLM Updates
  • Monday.com resource system updates
• Collaborate monthly with Delivery Director- Resourcing to finalise monthly resourcing strategies across all programmes.
• Communication with PDEs, Delivery Directors, Ops Leads and Launch Events team for monthly allocations and resourcing changes/updates.
• Works in partnership with Learner Facilitation team on the events planned for these programmes to manage all resourcing changes.
• Support in generating monthly resourcing reports to align to monthly/quarterly forecasting requirements and trend analysis.
• Maintenance and update of pipeline/resource data on Monday.com.
• Engage in stakeholder communication and collaboration, encompassing Sales, ECC, DDs, and PDES.
• Play a pivotal role in driving priority projects across operational resourcing.
• Continuously seek ways to improve internal processes and systems to maximise operational resourcing performance.
• Report and streamline information appropriately to Delivery Director- Resourcing, focusing on risk to the business and solutions.

About You:

• You’re an enthusiastic initiative-taker.
• You are a systems thinker and able to make decision quickly and creatively.
• You are cool under pressure and manage conflict well.
• You have strong people focused communication skills.
• You are data led in your decision making and able to use data confidently.
• You value inclusivity, being supportive and respectful of others.
• You are open to change and take an initiative-taking, collaborative approach to challenges.
• You strive for excellence and have high expectations of yourself and others.
• You operate with integrity, trust and professionalism and empower others to do so.

Experience and Skills:

Essential:

• Demonstrable experience working across departments with mixed stakeholders.
• Demonstrable experience of apprenticeship standards and curriculum
• Proven ability to manage multiple priorities and projects in a fast-paced environment.
• Strong analytical and critical thinking skills, with the ability to think strategically and develop innovative solutions.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.

Technical skills required

• Monday.com or similar
• MSTeams
• Excel
• PowerPoint
• MS Word
• PowerBI

Desirable:

• Bachelor’s degree in business administration, Human Resources, or a related field
• 1 years of experience in resource planning, workforce management, or a related field.
• Experience working with resource management software or tools is a plus. (monday.com ideal)

Why join Corndel?

• We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
• We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.