Business Intelligence Officer (Temporary) - REQ06736 - 490120

North Lanarkshire Council Ltd; Bellshill; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

27 days annual leave

6 public holidays

LearnNL learning and development

Job summary

North Lanarkshire Council is seeking an enthusiastic Business Intelligence Officer to join our team on a 23-month temporary basis, driving forward performance management across Community Operations and Fleet services.

You will analyse performance data, produce MI reports and dashboards, support service reviews and policy development, and assist with asset management and compliance monitoring while building BI systems for the council.

Qualifications

• Significant experience in a performance/analytical/service improvement or policy related role.
• Strong IT skills, including experience of spreadsheets, databases and reporting tools.
• Experience of working with performance data, producing management information and supporting service improvement activities.
• Experience within a local authority, fleet services, transport operations or asset management environment would be advantageous.

Responsibilities

• Analyse and interpret operational and performance data.
• Produce management information reports, dashboards and performance measures.
• Assist with service reviews, improvement projects and policy development.
• Support fleet asset management planning and performance monitoring.
• Assist with compliance monitoring and operator licence undertakings.
• Contribute to committee reports, briefings and performance returns.
• Support the development and maintenance of business intelligence systems and databases.

Skills

Performance data

Management information

Reporting tools

Spreadsheets

Databases

Education

HND/SVQ4 or equivalent

Tools

Databases

Reporting tools

Job description

NLC11: £50,197 - £55,238 Per Year

North Lanarkshire Council is driving forward a programme of service improvement, digital transformation and performance management across Community Operations. We are seeking an enthusiastic and motivated Business Intelligence Officer to join our team on a 23-month temporary basis.

This is an exciting opportunity to contribute to the development and improvement of Fleet and Community Operations services through the collection, analysis and interpretation of performance information. You will support service planning, continuous improvement initiatives, asset management activities and compliance monitoring, helping to ensure services deliver best value and meet performance and regulatory requirements.

Working closely with managers and operational teams, you will:

• Analyse and interpret operational and performance data.


• Produce management information reports, dashboards and performance measures.


• Assist with service reviews, improvement projects and policy development.


• Support fleet asset management planning and performance monitoring.


• Assist with compliance monitoring and operator licence undertakings.


• Contribute to committee reports, briefings and performance returns.


• Support the development and maintenance of business intelligence systems and databases.

You will have significant experience in a performance, analytical, service improvement or policy related role and be able to demonstrate strong analytical and reporting skills. Experience of working with performance data, producing management information and supporting service improvement activities is essential. Experience within a local authority, fleet services, transport operations or asset management environment would be advantageous.

Applicants will be committed to ongoing professional development and ideally hold a HND/SVQ4 or equivalent level qualification. Strong IT skills, including experience of spreadsheets, databases and reporting tools, are essential.

You will be highly organised, proactive and capable of building effective working relationships across a wide range of stakeholders. A commitment to continuous improvement, innovation and delivering quality services is essential.

North Lanarkshire Council offers a positive working environment, flexible working arrangements where appropriate, and excellent opportunities for personal and professional development.

Working Pattern:

Monday - Thursday: 08:30am - 16:30pm (1 hour unpaid break)

Friday: 08:30am - 16:00pm (1 hour unpaid break)

This position is temporary until 30/08/2028

Working here at North Lanarkshire Council

If you're considering a career with us, you'll be keen to know what's in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

For more information on local authority careers visit the myjobscotland career hub

North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention's Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.