Business Development Representative

JAM Recruitment Ltd; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

JAM Recruitment Ltd in Glasgow is seeking a Business Development Representative to generate new business opportunities through outbound calls and targeted campaigns. You will qualify leads using BANT criteria, engage SMB, commercial and enterprise IT buyers, and follow up inbound responses from events and marketing efforts.

The role emphasizes professional prospecting, profiling and information gathering to drive revenue growth and high-quality lead generation across sectors.

Qualifications

• Minimum 1 year's tele-marketing outbound/inbound experience.
• Experience targeting IT/Technology industry preferred.
• Good understanding of IT market, IT infrastructure, cloud and big data.
• Fluency in English; native language of target market advantageous.

Responsibilities

• Generate new leads using BANT criteria.
• Outbound calling driven by marketing campaigns and promotions.
• Respond to inbound inquiries from events and marketing campaigns.
• Follow up emails to request more information from prospects.
• Maintain CRM to ensure leads are correctly entered and progressed.

Skills

Telemarketing

Outbound calling

Inbound experience

CRM software

Communication skills

English fluency

Target-driven

Tools

CRM systems

MS Office

Digital selling tools

Database tools

Job description

Based in Glasgow, this temporary Business Development Representative position offers a salary between £24,800 and £25,800 per annum. The role is primarily outbound telephone-based, focusing on generating new business opportunities across various sectors. You will contact SMB, commercial, and enterprise organisations to establish relationships with key IT decision-makers. Responsibilities involve a mix of targeted outbound calling and following up on inbound responses from events and marketing campaigns. Your core objective is to qualify leads against BANT criteria, requiring strong questioning and profiling skills to gather essential information. This position demands a professional approach to identifying new prospects and contributing to revenue growth through consistent, high-quality lead generation.

Business Development Representative (BDR) As an outbound telephone-based role, the role of the Business Development Representative (BDR) is pivotal to the revenue growth and strategic expansion of our business in key market segments. Their objectives will be to contact SMB, commercial and enterprise organisations across a variety of vertical sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities. This role requires a professional and enthusiastic individual capable of profiling and questioning customers to gather key information. This role will be split between inbound response follow up/event follow up and on targeted outbound calling.

Key activities

• Generate new BANT (Budget, Authority, Need, Timescale criteria) qualified leads
• Outbound calling -driven by marketing campaigns/promotions
• Inbound - Process inbound responses lead queue
• Follow up emails to customer requesting more info
• Lead management Ensure that leads are entered in the CRM system and correctly assigned Check qualified leads are progressed with sales Ensure that leads flagged for nurture are recycle appropriate Profiling Delving into account list for increasing contacts (primary) and deal identification where possible (secondary) Event Confidence Calling Follow up on registration as to events to drive attendance Target Achievement, Lead Generation, Sales and Conversion Rate Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved. Touchpoints: Sales Teams Marketing Teams End User Customers/ Partners

Required Skills

Knowledge / Experience A minimum of 1 year''s tele-marketing outbound / inbound experience, preferably targeting the IT or Technology industry Good understanding of IT market Good understanding of IT technologies, especially IT infrastructure, cloud, and big data Focusing on call volumes, no need for complex understanding, focusing on simple campaigns Fluency in English and native language speaker of target market Experience in CRM / Databases / Digital Selling Tools Working knowledge of MS Office applications, Internet navigation and contact management software Experience in multi-level negotiations up to C-level and executive clients Strong verbal, written communication, and listening skills Must have language competency in written form and dialogue in the required language(s) Job Exceptional team working skills Previous experience of working to targets