Business Development Representative

Allscreens Nationwide Ltd; Glasgow; On-site; GBP 26,000 - 42,000; Full time

Job summary

Allscreens Nationwide Ltd in Glasgow is seeking a Business Development Representative (BDR) to drive revenue growth through outbound calls to SMB, commercial, and enterprise IT buyers. The role balances inbound response follow-up with targeted outbound campaigns and requires profiling customers to uncover opportunities.

You will work closely with the sales team to build a strong pipeline. Strong communication, IT market knowledge, and experience with CRM tools are essential, with a proactive,

Qualifications

• 1+ year of outbound/inbound telemarketing experience in IT/tech.
• Strong understanding of the IT market, infrastructure, cloud and big data.
• Fluent English; native language of target market.

Responsibilities

• Generate new leads via outbound calling and marketing campaigns.
• Process inbound responses and follow up emails to customers.
• Profile accounts and identify key IT decision makers for opportunities.
• Enter leads in the CRM and ensure proper lead progression with Sales.
• Collaborate with Sales to grow revenue and achieve pipeline targets.

Skills

Outbound calling

Inbound calling

CRM tools

IT market knowledge

Cloud & big data

English fluency

Negotiation skills

MS Office

Communication skills

Target driven

Tools

CRM

Databases

Digital selling tools

MS Office

Job description

Business Development Representative (BDR)

As an outbound telephone-based role, the role of the Business Development Representative (BDR) is pivotal to the revenue growth and strategic expansion of our business in key market segments.

Their objectives will be to contact SMB, commercial and enterprise organisations across a variety of vertical sectors, establishing key IT decision maker contacts and influencers, to identify new business opportunities.

This role requires a professional and enthusiastic individual capable of profiling and questioning customers to gather key information. This role will be split between inbound response follow up/event follow up and on targeted outbound calling.

Key activities:

• Generate new BANT (Budget, Authority, Need, Timescale criteria) qualified leads
• Outbound calling -driven by marketing campaigns/promotions
• Inbound - Process inbound responses lead queue
• Follow up emails to customer requesting more info

Lead management

• Ensure that leads are entered in the CRM system and correctly assigned
• Check qualified leads are progressed with sales
• Ensure that leads flagged for nurture are recycle appropriate

Profiling

• Delving into account list for increasing contacts (primary) and deal identification where possible (secondary)
• Event Confidence Calling
• Follow up on registration as to events to drive attendance
• Target Achievement, Lead Generation, Sales and Conversion Rate
• Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.

Touchpoints:

• Marketing Teams
• End User Customers/ Partners

Required Skills

• Knowledge / Experience
• A minimum of 1 year's tele-marketing outbound / inbound experience, preferably targeting the IT or Technology industry
• Good understanding of IT market
• Good understanding of IT technologies, especially IT infrastructure, cloud, and big data
• Focusing on call volumes, no need for complex understanding, focusing on simple campaigns
• Fluency in English and native language speaker of target market
• Experience in CRM / Databases / Digital Selling Tools
• Working knowledge of MS Office applications, Internet navigation and contact management software
• Experience in multi-level negotiations up to C-level and executive clients
• Strong verbal, written communication, and listening skills
• Must have language competency in written form and dialogue in the required language(s)

Job

• Exceptional team working skills
• Previous experience of working to targets