Business Development & Relationship Manager

The HR Surgery; Thames Ditton; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Generous commission

Company events

On-site parking

Opportunity for progression

Job summary

Home Service Group is seeking an experienced Business Development & Relationship Manager. This full-time role in Thames Ditton involves selling plumbing, heating and property services to commercial and residential clients, with significant commission-driven earning potential and an OTE around £75,000.

You will manage the full sales cycle, build robust client relationships, present tailored proposals, and lead negotiations to win new business while meeting revenue targets.

Qualifications

• Experience in property, estate agency, maintenance or similar service-based sector.
• Proven experience in business development, sales or relationship management.
• Confident, personable and commercially focused approach.
• Strong ability to build relationships and develop new business.
• Comfortable prospecting, making approaches and converting opportunities.
• Confident negotiating and handling objections.
• Excellent communication and presentation skills.
• Highly organised, persistent with follow-ups.
• Target-driven with a genuine desire to win new business and grow accounts.

Responsibilities

• Take ownership of the sales process from prospecting through to securing new customers.
• Identify and develop new business opportunities within the property and estate sector.
• Build strong relationships with prospective customers and understand requirements.
• Sell plumbing, heating and wider property services.
• Develop tailored commercial proposals and quotations with colleagues as needed.
• Lead negotiations and overcome objections to secure new business.
• Clearly communicate services, capabilities and points of difference.
• Maintain follow-ups to progress opportunities in the sales pipeline.
• Build long-term relationships that generate repeat business and account growth.
• Achieve agreed new-business, revenue and account-growth targets.

Skills

Business development

Sales

Relationship management

Negotiation

Communication skills

Presentations

Organisation

Persistence

Account growth

Job description

Salary: £30,000 - £35,000 per annum basic salary + commission | Expected OTE circa £75,000 per annum

Role: Full-time, Monday to Friday, 9.00am – 5.30pm

Location: Office (Thames Ditton) & Field based

We are looking for an experienced Business Development & Relationship Manager to join our team. This role would suit someone with previous experience as a Business Development Manager, Sales Manager, Account Manager, Relationship Manager or Estate Agency/Property Account Manager, ideally within a property, maintenance, construction or similar service-based environment.

Salary & Earning Potential

This is a highly commission-driven role offering significant earning potential, with expected on-target earnings of approximately £75,000 per annum.

About us:

Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England.

Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management.

Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams.

As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner.

We are looking for a commercially focused Business Development & Relationship Manager who will take ownership of winning new business and developing strong, long-term customer relationships. You will identify opportunities, build relationships with prospective customers, develop tailored service proposals and convert opportunities into new accounts and revenue.

Job Role:

• Take ownership of the sales process from initial prospecting through to securing new customers.
• Identify and develop new business opportunities within the property and estate agency sector.
• Build strong relationships with prospective customers and understand their individual requirements.
• Sell the company's plumbing, heating, maintenance and wider property services.
• Develop tailored commercial proposals and quotations, working with operational and technical colleagues where required.
• Lead negotiations and confidently overcome objections to secure new business.
• Clearly communicate the company's services, capabilities and points of difference.
• Maintain consistent follow-up and ensure opportunities progress through the sales pipeline.
• Build long-term relationships that generate repeat business and account growth.
• Achieve agreed new-business, revenue and account-growth targets.

About you:

• Experience within property, estate agency, maintenance, construction or a similar service-based sector
• Proven experience in business development, sales or relationship management
• A confident, personable and commercially focused approach
• Strong ability to build relationships and develop new business
• Comfortable prospecting, making approaches and converting opportunities
• Confident negotiating and handling objections
• Excellent communication and presentation skills
• Highly organised, persistent and disciplined with follow-ups
• Target-driven with a genuine desire to win new business and grow accounts

The Benefits:

• Generous commission
• Company events
• On-site parking
• Opportunity for progression

Could you be our Business Development & Relationship Manager?

Right to Work in the UK:

Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship.

We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present