Business Development Partner

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Business Development Partner to support its Global Regulatory Services team. This role involves providing administrative support, managing client applications, and ensuring the accuracy of data and documents. The ideal candidate will have a degree in Life Sciences and 3-5 years of experience in a customer-focused role. Join a company that values diversity and offers a competitive benefits package, including flexible working hours and ongoing training. This is a fantastic opportunity to contribute to a team dedicated to sustainability and trust in business improvement.

Benefits

Flexible Working Hours

Ongoing Training

20 Days Annual Leave

Health Benefits

Pension

Qualifications

• 3-5 years of experience in a commercial or customer-focused role.
• Degree in a related field, ideally Life Sciences.

Responsibilities

• Process sales briefings and client applications efficiently.
• Prepare client correspondence and manage departmental inboxes.
• Collaborate with teams to ensure timely responses and quality service.

Skills

Customer Service

Data Entry

Problem Solving

Communication

Education

Degree in Life Sciences

Job description

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Role Title: Business Development Partner – Regulatory Services

Reporting into: Business Development Partner - Team Lead

Overview / Purpose of the position

• Reporting to the Business Development Partner Team Leader and working closely with key stakeholders, namely the commercial and delivery teams.
• To provide administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service.

Responsibilities & Accountabilities

• Receive, prioritise and process sales briefings received from the business development team.
• Prepare client correspondence including quotations and associated contract documents.
• Receive, prioritise, verify and process client applications.
• Work with the business development and delivery teams to manage the quotation approval process and related queries.
• Process fully approved client applications (sales packs) to the operations team for delivery.
• Handle incoming calls, emails, and manage departmental inboxes.
• Collaborate with the sales support team leader to plan, implement initiatives, and monitor performance.
• Work collaboratively within own group and across departments.
• Provide general administrative support to the business development department.
• Support and train the global sales support administration team as needed.
• Undertake specific project work as required.
• Perform any other duties reasonably within the scope of the role.

Key Success / Performance Indicators:

• Accuracy of data and documents within deadlines.
• 3-5 years of experience in a commercial or customer-focused role, preferably in Life Sciences.
• Degree in a related field, ideally Life Sciences.
• Ownership and resolution of problems to customer satisfaction.
• Quality of service as per KPIs.
• Efficient management of sales briefings and commercial requests.
• Accuracy and timeliness of quotations and orders.
• Data entry accuracy.
• Timely and accurate responses to inquiries.
• Effective collaboration with Commercial and Delivery Teams.

Our Benefits

BSI offers a competitive package, flexible working hours, ongoing training, 20 days annual leave, health benefits, pension, and more, tailored to support your lifestyle.

Our Mission & Values

We aim to be the business improvement partner for organizations striving for sustainability and trust. Headquartered in London, with over 100 years of experience, we serve over 86,000 companies worldwide, offering certification, training, and consulting services across various industries.

Diversity & Inclusion Policy

We are committed to workforce diversity, providing opportunities for all employees to grow and engage. We support reasonable accommodations for disabilities during our recruitment process.

Our Behaviours

Client-centric, Agile, Collaborative — these core behaviours guide how we work at BSI, ensuring a positive environment and business success.

Interview Process

We conduct face-to-face interviews where possible. If preferred, virtual interviews are available; please discuss this with our recruitment team.