Business Development Manager - Retail

Claire House Children’s Hospice; Liverpool; On-site; GBP 31,000 - 35,000; Full time

Job summary

Claire House Children’s Hospice seeks a Business Development Manager to oversee retail operations across Liverpool, North Wales, and Cheshire. This full-time role involves driving performance, leading teams, and maximizing sales while staying true to the organization's mission. Candidates should bring retail management experience and strong leadership skills to make a positive community impact.

Benefits

Ongoing learning and development

Supportive team environment

Opportunity to make a difference

Qualifications

• Proven record in retail management across multiple sites.
• Experience in charity retail or commercial high street retail.

Responsibilities

• Drive performance across Claire House shops.
• Maximise sales and profitability while ensuring mission alignment.
• Lead shop teams for exceptional customer experience.

Skills

Leadership

People Management

Performance Improvement

Commercial Mindset

Problem Solving

Job description

We're Hiring! Business Development Manager – Retail (Multi-Site)Covering Liverpool, North Wales & Cheshire
Field-based across our Claire House shop network
Full-time | Permanent
Salary: £31,700 – £35,000 per annum

Are you a dynamic retail leader with a passion for people, purpose and performance? Do you thrive in a fast-paced, multi-site environment? Claire House is looking for a motivatedBusiness Development Manager (BDM)to help shape the future of our thriving charity retail operation.

Claire House Children’s Hospice is not just a name on the high street – it’s a lifeline for families across the region. Our shops are a vital part of our income generation and an important presence in local communities. We are now looking for an experiencedretail professionalwithmulti-site management expertise—whether frommainstream retailor thecharity sector—to join us in delivering real impact acrossLiverpool, North Wales and Cheshire.

What you’ll do:

As our Business Development Manager, you’ll work hand-in-hand with our Head of Retail to:

• Drive performance across a portfolio of Claire House shops
• Maximise sales and profitability while keeping our mission front and centre
• Lead and inspire shop teams to deliver an exceptional customer experience
• Ensure retail excellence through strategic planning, innovation, and hands-on support
• Uphold the highest standards of legal compliance, health & safety, and operational procedures

Who we’re looking for:

You're anatural leaderwho thrives on motivating others and improving performance. You have a proven track record inretail management across multiple sitesand are ready to step up to a role where no two days are the same. Whether you've worked in the charity retail world or commercial high street retail, you bring:

• A commercial mindset with a heart for community
• Strong people management and mentoring skills
• The flexibility to travel acrossLiverpool, North Wales and Cheshire
• The ability to spot opportunities, solve problems, and get results

What you’ll get: A competitive salary of £31,700 – £35,000 per annum
The chance to make a real difference in the lives of children and families
A supportive, values-driven team environment
Ongoing learning and development
A role that blends strategy, creativity, and hands-on leadership

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form here .

Completed applications should be emailed to [e-mail].

Only shortlisted candidates will be contacted for interviews.

This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.