Retail Food Safety Manager

Greggs; Manchester; On-site; GBP 30,000 - 42,000; Full time

Job summary

Greggs is seeking a Retail Food Safety Manager in Manchester to join their Retail Technical team. This role involves ensuring food safety standards, handling customer complaints, and working alongside various stakeholders. Successful candidates will have a degree in Food Science or equivalent, HACCP qualifications, and be driven with excellent communication skills.

Benefits

25 days annual leave

Management Bonus Scheme

Private Medical Insurance

Career progression opportunities

Colleague discount up to 50%

Qualifications

• Minimum 1 to 2 years experience in a technical food safety role.
• Experience in investigations and internal audits.
• Supportive of an inclusive culture.

Responsibilities

• Ensuring customer complaints and investigations are handled correctly.
• Raising standards of hygiene and microbiological performance.
• Investigating and monitoring food safety non-compliance.

Skills

Attention to detail

Leadership

Communication skills

Education

Degree or HNC in Food Science

HACCP Level 3

Food Safety Level 4

Job description

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This range is provided by Greggs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Vacancy Information

We have a fantastic opportunity to join the Retail Technical team at Greggs as a Retail Food Safety Manager covering Manchester, Liverpool, Burnley, Lancaster & North Wales.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
• Management Bonus Scheme which is worth up to 10% of your salary
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
• Private Medical Insurance which is free for you and subsidised for your dependants
• Permanent Health Insurance which is a replacement income scheme
• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
• Defined contribution management pension scheme
• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary
• Colleague discount, up to 50% off our own-produced products
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• Cycle to Work scheme
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• 40 hours per week, Monday to Friday with weekend working on a rotational basis
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is, but not limited to Manchester, Liverpool, Burnley, North Wales, Lancaster.
• The role will involve regular travel within your area; occasional travel and overnight stays to other parts of the country may also be required. Therefore, flexibility and a full clean driving licence is essential.

What you'll do

Working closely with the Retail Technical Manager, Retail Teams and other stakeholders, the role is responsible for:

• Ensuring customer complaints and investigations are investigated and completed correctly
• Ensuring micro sampling and data management is completed as directed
• Taking responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support
• Liaising with pest control contractor to ensure commitments are met and raising awareness of pest issues
• Liaising with Local Authority representatives to provide problem resolution
• Investigating and monitoring food safety non-compliance and incidents
• Leading and contributing to the management and development of food safety and quality management systems as directed
• HACCP Team member. Contributing to the review, challenging and maintenance of the HACCP systems
• Collecting, collating and communicating KPI data to schedule
• Maintaining accurate and up-to-date documentation
• Contributing to training activities where necessary

About you

We are looking for individuals who are driven and can demonstrate:

• A degree or HNC level education in a Food Science based subject
• HACCP Level 3 and Food Safety Level 4 qualifications
• Minimum 1 to 2 years experience working in a technical based food safety role in a production or retail background
• Proven experience in investigations and internal audits with strong attention to detail
• Proven experience of leadership, decision making and report writing
• A result focused approach with excellent communication skills and the ability to influence others
• Enjoy being part of a hard-working team, sharing the same end goal and celebrating results together
• Are supportive of an inclusive culture - recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

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